Senior Warehouse Operations Specialist (Contract)

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.

Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward.

If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work whether it’s from home, an office, or your favorite coffee shop while staying connected and building community through regular in-person events.

Learn more about our flexible approach to where we work.

Overview

About the Role - Instacart is currently seeking a structured and organized individual to play a vital role as Senior Warehouse Operations Specialist.

We are looking for an individual with an exceptional track record in the fixed assets warehouse environment, helping set up process and structure in order to maintain more order in a warehouse.

You will work with different teams to help ensure we have followed all the process checklist and right documentation for our hardware set up from the moment it arrives to the moment it leaves our warehouse.

Our ideal candidate will be a detail-oriented, hands-on leader, willing to work alongside the team to achieve goals.

This role is based in Brantford, Ontario and will require in-person office work at least 4 days a week. This is a three-month fixed term role.

About the Team - The Caper Hardware Deployment Ops team is dedicated to managing the lifecycle of our Caper carts in the US / Canada.

We ensure that our hardware undergoes rigorous testing to meet quality standards before being deployed to stores in top notch condition.

Warehouse Responsibilities

About the Job

• Operation Planning ensure forward looking scheduling of cart shipments on a daily, weekly, and monthly basis
• Inventory Control ensure inventory transactional disciplines are in place to manage the proper movement of goods from order entry, goods receipt, and shipment.

Champion, measure, and drive inventory accuracy to achieve goals and targets. Maintain and enhance the cycle count reporting.

• Operations Reporting set up a process and reporting cadence for analysis of On Time Delivery, Productivity, Inventory, and all other applicable warehouse reporting activities
• Equipment help in defining the process and documentation required for maintenance and support flow

Other Responsibilities

• Working with internal departments, communicating with customers, suppliers and transport companies to ensure flow of materials and clear information
• Collaborate closely with logistics and inventory personnel to guarantee precise preparation and recording of warehouse items for shipment
• Ensure warehouse personnel have necessary equipment and skills to perform daily work assignments
• Develop and improve departmental work instructions and documented procedures to utilize existing systems and technology

About You

Minimum Qualifications

• Post Secondary Education in Logistics, Supply Chain, or equivalent experience
• A minimum of 3 years’ experience in a manufacturing and / or warehouse environment
• Ability to simultaneously manage projects and day-to-day operations with a sense of urgency and without compromising quality
• Clear written and verbal communication skills and attention to detail. Demonstrated ability to direct production employees in a proactive and positive manner.

Preferred Qualifications

• JHSC Certified
• Valid Reach truck Operator Certification

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