National Training and Operations Manager
Requirements
What You Bring to the Table :
- 5+ years of work experience leading a Training or learning and Development function, ideally in the food service, hospitality or franchise industry
- 5+ years’ managerial experience leading a small, remote team
- Degree with concentration in HR or Business Management
- Proven experience with designing and implementing training programs in a franchise, retail or QSR operations environment
- Ability to design and implement successful and effective training and development programs and activities in various forms
- Effective communications skills (verbal, written, presentations) with individuals at all levels of the organization
- Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and Outlook required
- Experience dealing with third parties, consultants, and training specialists
- Proven ability to implement and manage budgets
- Knowledge of training contracts and relevant legislation
- Technology savvy and experience in being a system super user and trainer
- A good tolerance for multi-tasking and managing competing priorities;
- Occasional travel may be required
Benefits
What’s in it for you :
- A flexible, hybrid work arrangement
- Competitive salary and vacation plan
- Paid sick, mental health and personal leave days
- Paid day for community service or volunteer opportunity
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
- High level of autonomy and responsibility
National Training and Operations Manager
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