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Customer service Offres d'emploi - Lévis, QC

Dernière mise à jour : il y a 3 jours
  • Offre sponsorisée
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Temps plein
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Voir plusDernière mise à jour : il y a 11 jours
  • Offre sponsorisée
Bilingual Associate - Customer Service

Bilingual Associate - Customer Service

Tech MahindraQuebec, Canada
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Voir plusDernière mise à jour : il y a 7 jours
Customer Service Representative

Customer Service Representative

Abacus Service CorporationQuébec, QC
You will be responsible for providing professional services to our internal and external customers by answering their telephone inquiries, processing customer orders and ensuring that all data is e...Voir plusDernière mise à jour : il y a 3 jours
Customer Service Representative - Remote

Customer Service Representative - Remote

Toward Jobs OnlineQuebec, CA
Télétravail
Temps plein +1
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Res...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative - Remote

Customer Service Representative - Remote

EquestQuebec, Quebec, Canada
Télétravail
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative - Claims

Customer Service Representative - Claims

Intact Financial CorporationQuébec, Quebec, Canada
Temps plein
We’re looking for a Customer Service Representative, Claims to join our growing team!.Be a subject matter expert on our policies, products, services, and initiatives. Answer inquiry and new claims c...Voir plusDernière mise à jour : il y a 28 jours
  • Offre sponsorisée
Bilingual customer service agent

Bilingual customer service agent

Randstad CanadaQuébec, Quebec, CA
20,00 $CA par heure
CDI
Quick Apply
Great permanent job opportunity for one of Quebec's finest companies.A Quebec-based fashion and home decor company is looking for a Bilingual customer service agent to work in their state-of-the-ar...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

Smart & BiggarQC, Canada
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Friday, January 10,. Customer Service Representative.We have a poli...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
19,36 $CA par heure
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
58 000,00 $CA par an
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
22,09 $CA par heure
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal Metropolitan Area, QC, Canada
Temps plein +1
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Lebeau Vitres d’autosQuebec City, QC, Canada
Temporaire
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Voir plusDernière mise à jour : il y a 4 jours
Customer Service Technician

Customer Service Technician

EightSix NetworkQC
55 000,00 $CA – 60 000,00 $CA par an
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and pe...Voir plusDernière mise à jour : il y a plus de 30 jours
customer service agent

customer service agent

Promo-StaffQC, CA
Temps plein +2
Education : No degree, certificate or diploma.Experience : 1 to less than 7 months.Develop all kinds of events for publicity, fundraising and information purposes. Co-ordinate special publicity events...Voir plusDernière mise à jour : il y a 7 jours
Customer Service Representative

Customer Service Representative

BMOVILLE DE QUEBEC, QC, CAN
33 850,00 $CA – 44 000,00 $CA par an
Temps partiel
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Voir plusDernière mise à jour : il y a 21 jours
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
23,00 $CA –25,00 $CA par heure
Télétravail
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative – CSR

Customer Service Representative – CSR

CAT incProvince of Quebec
48 000,00 $CA par an
Temps plein
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Service Clerk

Customer Service Clerk

Insight GlobalQuebec, Canada
Temps plein
At least a DEP or related work experience.Ability to understand French, and strong English.Experience related to AP, AR, Credit, or collections. Experience understanding PO's and invoices.Experience...Voir plusDernière mise à jour : il y a 12 jours
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Il y a 11 jours
Type de contrat
  • Temps plein
Description de poste

As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

  • Please note that the incumbent will be required to work in two branches located  Lévis

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • More specifically, you will :

  • Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction.
  • Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Mutual Fund Representative license -an asset
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Your benefits

    In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic
  • These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

    Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

    We're putting people first

    We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

    We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

    Come live your ambitions with us!