CAREER SUMMARY
A Bilingual Customer Service Representative receives inbound phone calls from users in both French & English, to help them troubleshoot and resolve issues with their products and services.
We provide paid training and consistent coaching once you've reached production to make you successful. We are always looking for tomorrow's leaders and will give you the tools and support you need to get there.
HOW TO MAKE A DIFFERENCE
- Go the extra mile to delight our customers!
- The ability to meet and exceed set goals.
- Build sustainable relationships of trust through open and interactive communication.
- Accurately document and update records in required systems.
- Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.
- Answer incoming calls from customers concerning technical support issues and inquiries in a professional, polite, and courteous manner.
- Field billing inquiries from customers while assisting in activating new service provisions, providing plan upgrade information, and cross-selling when applicable.
BENEFITS
- Paid time off
- Medical, dental and vision
- Career growth opportunities
QUALIFICATIONS
- Must Be Fully Bilingual (French / English)
- Applicants must be 18 years of age or older
- Requires high school diploma or equivalent
- Excellent communication and presentation skills
- Prior technical service or call center experience is preferred
COMPENSATION
- $17.00 to $20.00 / hour
Bilingual Customer Service Representative (French/English)
Bilingual Customer Service Representative (French/English). Provide first-level customer service regarding inquiries about product/account/usage and applications. Schedule service calls and follow up with customers/clients. Excellent verbal and written communication skills in English and French. ...
Group Bilingual Customer Service Representative
Group Bilingual Customer Service Representative. Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!. Bilingualism in French/English. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution ...
Senior Service Representative, Lending Operations (Bilingual)
Bilinguall (English, French) - Good. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders inquiries/requests within relevant service level agreements. You're fluent in French and English as this role provides supp...
Bilingual Inside Sales Representative (French speaking)
In order to service some customers, this individual must be bilingual in French and English. French, sales, customer-focused, mobile solutions, bilingual. Bilingual Inside Sales Representative. This opportunity is great for someone with previous customer service, sales operations or inside sales exp...
Customer Service Agent – French (Work From Home or On-site)
Under the supervision of the Team Leader, the Customer Service Agent will be responsible for providing on-the-phone quality customer service and meeting stated productivity targets. Customer Service Agent – French (Work From Home or On-site). IO Solutions Contact Center is looking for French-speakin...
Full-Time Remote Customer Service Representative (Prince Edward Island)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Investment Specialist, BMO Investorline (Bilingual - French and English)
Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Strong verbal and written language skills in both French and English. Advises customers on wealth and investment strategies and products that meet customer's objectives. Fulfills sa...
Entry Level Remote Customer Service Representative (Prince Edward Island)
We are seeking full-time customer service representatives to support our inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Listen to customers, understand their needs, and resolve customer issues. Must be customer serv...
Customer Service Representative
Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Abzac gives itself means of being geographically close to its customers and the markets ...
Customer Service Representative (Canada) – Day, Evening and Overnight Agent, 24/7/365
The Customer Service Representative (CSR) position is pivotal in facilitating the initiation of Teladoc Health Canada cases related to one or more medical services offered, alongside supporting Telemedicine consultations, and assisting Teladoc Health members & patients. Leveraging their expertise in...