CAREER SUMMARY
A Bilingual Customer Service Representative receives inbound phone calls from users in both French & English, to help them troubleshoot and resolve issues with their products and services.
We provide paid training and consistent coaching once you've reached production to make you successful. We are always looking for tomorrow's leaders and will give you the tools and support you need to get there.
HOW TO MAKE A DIFFERENCE
- Go the extra mile to delight our customers!
- The ability to meet and exceed set goals.
- Build sustainable relationships of trust through open and interactive communication.
- Accurately document and update records in required systems.
- Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.
- Answer incoming calls from customers concerning technical support issues and inquiries in a professional, polite, and courteous manner.
- Field billing inquiries from customers while assisting in activating new service provisions, providing plan upgrade information, and cross-selling when applicable.
BENEFITS
- Paid time off
- Medical, dental and vision
- Career growth opportunities
QUALIFICATIONS
- Must Be Fully Bilingual (French / English)
- Applicants must be 18 years of age or older
- Requires high school diploma or equivalent
- Excellent communication and presentation skills
- Prior technical service or call center experience is preferred
COMPENSATION
- $17.00 to $20.00 / hour
Senior Credit Analyst - Bilingual (French/English)
Bilingual skills (French/English). Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. Solid customer focus and the desire to deliver industry leading service. At Toyota Financial Services (TFS), you w...
(Bilingual) Customer Service Representative (English/French)
A Bilingual Customer Service Representative receives inbound phone calls from users in both French & English, to help them troubleshoot and resolve issues with their products and services. Must Be Fully Bilingual (French / English). Field billing inquiries from customers while assisting in activatin...
Bilingual Client Services Specialist (French/English)
Bilingual Client Services Specialist (French/English). We’re looking for our next Bilingual Client Services Specialist (French/English). As the primary point of contact for our clients, the Client Services Specialist must provide exemplary customer service and recognize opportunities to proactively ...
Bilingual (French/English) Remote Fraud Specialist - Outbound
Bilingual in English and French. Able to maintain customer service standards during high-pressure situations. Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Id...
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre | Air Canada
Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. Bilingual Customer Sales and Service Agent (Aeroplan) - Call Centre. Support customers in the navigation of the technologies utilized within the self-service verticals (website, mobile apps, customer sign-in, etc. As a Customer Sal...
Customer Services Representative - Metrotown Branch
While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individ...
Customer Service Representative
As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative - New Expansion!. For our Customer Service Representatives, we are looking fo...
Customer Service Representative
Customer Service Representative . What do our Customer Service Representatives do ?. Our Customer Service Representatives are courteous, knowledgeable and empathetic to the. A successful Customer Service Representative is a motivated self-starter who can work independently. ...
Entry Level Remote Customer Service Representative (Prince Edward Island)
We are seeking full-time customer service representatives to support our inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Listen to customers, understand their needs, and resolve customer issues. Must be customer serv...
Bilingual Customer Care Specialist - ISV
Bilingual Customer Care Specialist - ISV. Bilingual Customer Care Specialist - ISV. As a Bilingual Customer Care specialist, every day there is a wide variety of questions presented to you. You will provide our French and English merchants and partners with an excellent level of support through phon...