Specialist, Learning and Development

Job ID 2410821 pl355 Date posted 05 / 17 / 2024

Specialist, Learning and Development

Primary Care Digital Enablement

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Lead, Learning and Development, and as the primary point of contact for internal and external partners for a specific project, the Specialist, Learning and Development, is responsible for the application of eLearning technologies and in-person training to respond to and support the Healthlink BC Transformation Team (HLBCT).

The Specialist, Learning and Development is responsible for ensuring that the preparation of online education and in-person trainingon a specific project at HLBCT meets organizational goals and priorities and is developed according to professional instructional design and training standards.

Collaborates with internal and external partners to determine eLearning and in-person training needs.. Designs and develops creative high quality interactive eLearning tools and programs to address HLBCT educational planning goals and provides educational and technical direction for partners content experts involved in developing eLearning content for patients, staff, and clinicians.

What you’ll do

Coordinates all stages of the eLearning content development, from project initiation to evaluation, by collaborating with the project team to ensure quality, consistent content and effective strategies for adult learning.

This involves the directing of the team towards the shared goal, including the establishing of roles, budgeting the project, goal setting, coordinating agreement on timelines for the delivery of content and project milestones, providing technical expertise to team members, and advising them on strategies to achieve the best results.

• Works with experts and acts as the advisor in developing content into an online course using
• rapid eLearning development software () . The Specialist provides an online draft of the course for review, makes any needed amendments, ensures quality standards are met, uploads and tests the course and makes the course available for the intended audience.

Leads a regular review process for each course to ensure currency and make improvements based on evaluations.

• Establishes and implements policies, procedures and standards for online learning at HLBCT by developing instructional tools and resources, delivering effective online instruction and providing individual in-person consultation on the design of online authoring for staff developing eLearning programs.
• Maintains own technical skillset through participation in online communities of practice, membership of Provincial eLearning collaborative and relevant MOOCS.
• Leads the design and development of creative content that supports HLBCT educational strategy and activities, including the use of video, graphics and illustrations.
• Conduct in-person training sessions, ensuring a dynamic and participatory learning experience.
• Adapt training methodologies to accommodate various learning styles and preferences.
• Provide ongoing support and feedback to learners throughout the training process.

What you bring

Qualifications

• A level of education, training and experience equivalent to an undergraduate degree plus a postgraduate diploma or degree in Adult Education, Multimedia Studies, Educational Technology or related field and a minimum of 5 years of experience directly related to adult learning, including eLearning development.
• Proven ability and experience in a classroom setting administrating and facilitating a curriculum (in person training)
• Extensive knowledge of and ability to apply and develop successful solutions for an eLearning or mixed media environment.
• Must have a high level of technical understanding for the development of eLearning content for the web (development for LMS compatibility and SCORM compliance)
• Extensive knowledge of interface design and expertise in software such as Articulate Storyline, Adobe Captivate, Moodle, Adobe Creative Cloud applications, HTML5, simulation tools, etc.

Superior project management ability.

• Ability to prioritize and balance multiple, on-going projects.
• Ability to provide technical leadership for clinical learning staff to meet education needs.
• Excellent writing, editing, proof reading and oral and written communication skills.
• Physical ability to carry out the duties of the position.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have : Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That’s why we’re focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Salary Range : $72,445 - $104,139 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Salary will be prorated accordingly for part time roles.

Location : 4170 Still Creek Dr #250, Burnaby, BC V5C 6C6

Closing date : Applications accepted until position is filled

Hours of Work : 0830-1630 (Monday to Friday)

Requisition # 158296E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include : Respect people Be compassionate Dare to innovate Cultivate partnerships Serve with purpose.

Learn more about PHSA and our programs :

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation.

True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination.

Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.