We have a position available for a Level 1 Product Support Representative in our Moncton location.
This position is responsible for problem solving, decision making, and providing consultation in order to effectively and efficiently solve issues of customers calling in to the call center. The ideal candidate is customer focused and solution minded with experience in customer support. You will be working with cutting edge GPS technology and providing technical problem resolution to our customers by performing a question diagnosis while guiding the user through step-by-step solutions. Solutions include, but not limited to, resolving username and password problems, verifying proper hardware and software setup, power cycling equipment, assisting with navigating around application menus, troubleshooting connection issues, and other related work as required.
Duties & Responsibilities
#LI-onsite
The successful candidate must have knowledge of GPS, radio and communication; knowledge of customer service principles and practices; excellent communication skills; must be fluent in both French and English; excellent customer service skills; and able to work in a team environment.
The successful candidate must have knowledge of GPS, radio and communication; knowledge of customer service principles and practices; excellent communication skills; must be fluent in both French and English; excellent customer service skills; and able to work in a team environment.
Product Support Representative - Bilingual • Moncton, CA
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i...Show more
Be among the first 25 applicants.Established in 2018, Conquest Planning was founded by a team of financial technology veterans whose track record of success spans over 30 years in the financial pla...Show more
Bilingual Specialist, Integrated Products - Virtual.Reporting to the Manager, Field Service, you will be responsible for resolving technical issues related to the direct sales division's product li...Show more
A leading broadband company in Canada is hiring a Bilingual Virtual Technical Support Specialist to assist customers with internet connectivity issues.This remote role requires strong customer serv...Show more
Join a dynamic opportunity as a bilingual customer support agent focusing on insurance services.Utilize your French and English language skills to provide exceptional support from home with a flexi...Show more
Legal Karma is on a mission to democratize access to law by helping financial institutions become the natural providers of legal products.If you're looking to get in early on a company that feels l...Show more
BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a...Show more
Transform customer interactions as a Bilingual Customer Support Specialist.This remote role in Canada thrives on your ability to assist customers in English and French through various communication...Show more
A leading e-commerce service provider in Canada is seeking a bilingual Customer Service Representative to handle support tickets, live chats, and phone calls in both English and French.Applicants s...Show more
Support small businesses effectively as a Bilingual Customer Support Specialist from home.Apply your skills in HR and customer service to enhance business operations.You will be the key point of co...Show more
At ICwhatUC, we’re on a mission to create the world’s best real time and self serve experiences.Have you ever felt like you could fix a simple problem at home or on a job if you only had the right ...Show more
Nous recrutons actuellement un.Représentant du soutien bilingue.Edjuster est une division de Crawford & Company (Canada) Inc.Bilingual Field Support Representative.This position involves detailed d...Show more
A leading customer service company is seeking bilingual customer support representatives to assist clients via calls and online communication.Candidates should be fluent in English and French, poss...Show more
Elevate customer experience as a Remote Bilingual Sales Support Specialist.Deliver outstanding service in English and French while managing inquiries and processing orders effectively.As a vital su...Show more
Elevate your career as a Spanish Bilingual Account Resolution Specialist.Provide outstanding support and guide customers through an innovative online accounting platform, all from the comfort of yo...Show more
We have a position available for a Level 1 Product Support Representative in our Moncton location.This position is responsible for problem solving, decision making, and providing consultation in or...Show more
Drive user satisfaction as a bilingual Technical Support Representative.Leverage your fluency in Spanish and English to empower customers using a noteworthy wealth management software.This role is ...Show more
A leading health tech company located in Peel Region, Mississauga, is looking for a Product Support Lead to enhance software application support.In this role, you will collaborate with the technica...Show more
