Hardware Manager - Innisfail - Central Alberta Co-op

Join our Team at Innisfail Home Centre!

Do you have a strong interest in hardware retail operations and a commitment to delivering exceptional customer service?

If so, Innisfail Home Centre presents the perfect opportunity for you! We're currently looking for a Hardware Manager to join our dynamic team.

Position : Hardware Manager

Full-time : 40 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.

Availability : Available to work Monday to Saturday

• The Hardware Manager will be responsible for delivering world class customer service, overall operations of the hardware department, including sales, gross margin, and other expenses control;
• store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays;

and maintaining cleanliness and housekeeping standards. The Hardware Manager will provide leadership to all positions within the hardware department and exemplify and promote the Co-op’s branding initiatives.

Key Responsibilities :

• Prepare, administer and be responsible for the sales, margin, direct interest, and inventory turns of the hardware department.
• Collaborate with department managers within the Central Alberta CO-OP HABS Division, to further develop business & marketing strategies.
• Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
• Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services.
• Provide leadership in employee relations, hiring, training, development, performance management, assigning duties, discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures.
• Celebrate successes and foster an atmosphere of employee engagement.
• Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
• Oversee staff to ensure work is being performed according to established standards.
• Perform additional duties as assigned by the store manager.

Who You Are : To be successful in this role, you will have :

• 3-5 years of experience in a retail environment.
• Minimum 3 years of experience leading a department or location within a retail environment. A background in hardware retail is preferable.
• A diploma or degree in business, management, or a related field would be an asset.
• Financial literacy, able to understand budgets, margins, and scheduling.
• Able to lift products over 55 lbs. regularly.
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems.
• Excellent internal and external customer service skills.
• Demonstrated effective team leadership skills and the ability to work well within multi-generational teams.
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Strong communication skills.
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
• Ability to respond quickly in a dynamic and changing environment.
• Ability to identify measures of performance and actions needed to improve or correct performance.
• Effective leadership skills, with a strong focus on employee engagement.
• Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills.
• Managerial courage, evidenced by a strong ability to identify and address issues quickly and directly, and provide specific and actionable feedback to others.
• Superior mentoring skills and a demonstrated ability to foster the engagement and development of direct reports, challenge and stretch Team Members in meaningful ways, and build a strong, agile team.
• Ability to adapt to new technology, and tech savvy.

Total Rewards :

At Central Alberta Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards :

• Loyalty Discount Program : Enjoy discounts on merchandise as a token of appreciation for your dedication.
• Employee and Family Assistance Program : Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program : Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards : Recognize and celebrate milestones in your career with us.
• Career and Development Opportunities : Take advantage of growth opportunities and advance your career within our organization.
• Benefits after 3 months : including medical, dental, and vision plans, because your well-being matters to us.
• Superannuation Pension Plan : ensure your retirement is as fabulous as your career journey because you deserve to retire in style.

Central Alberta Co-op is proud to uphold our Brand Values of Integrity, Responsibility, and Community. We offer competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan based on employment status.

We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.

As a COR certified organization, we are dedicated in providing our team members and customers with a safe working and shopping environment.

If this opportunity speaks to you and you believe you would be a good fit for this role, please apply now!

How to Apply :

If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your relevant experience and availability.

Application Deadline :

This posting will remain open until filled.

Important Note :

Successful candidates must provide their Social Insurance Number before their first shift.

We appreciate your interest in joining our team. However, only applicants selected for an interview will be contacted.