Revenue Operations ManagerDeighton Associates • Whitby, Ontario, Canada

Revenue Operations Manager

Deighton Associates • Whitby, Ontario, Canada

2 days ago

Job type

Full-time

Job description

Company Overview :

Deighton Associates Ltd. is a global leader in infrastructure asset management software dedicated to helping governments and transportation agencies make smarter data-driven decisions. With its flagship platform dTIMS Deighton empowers clients to manage roads bridges and other critical assets with precision and long-term sustainability in mind. Backed by decades of innovation and a collaborative team culture Deighton is trusted by organizations worldwide to deliver impactful future-ready solutions. Join a team that thrives on open communication collaboration and celebrating wins togetherwhere your contributions are valued and your growth is supported every step of the way!

Job Summary :

Deighton is looking for a detail-driven and forward-thinking Revenue Operations Manager to join our team. This role will be responsible for executing and maintaining the operational foundation that helps drive Deightons revenue lifecycle from opportunity pursuit and proposal submission through implementation renewal and expansion.

This role focuses on process execution CRM integrity RFP and proposal operations and actionable reporting enabling cross-functional teams to operate from a shared reliable revenue operating model. This is a hands-on manager-level role that works across global sales and professional services teams to ensure consistency visibility and follow-through.

Key responsibilities :

Revenue Process Execution

Own manage and maintain end-to-end revenue operations processes

across Sales Professional Services and Client Success

Helps operationalize pre-sales to implementation handoffs ensuring scope assumptions and delivery readiness are clearly documented

Identify operational gaps impacting time to revenue and escalate improvement opportunities

Ensure and drive consistent definitions stages and metrics across teams

CRM & Revenue Systems Management

Own maintain and administer the CRM and other related internal systems :

Pipeline tracking

Forecasting

Renewals and expansions

Professional services revenue visibility and opportunity hand backs

Ensure required fields stages and data standards are followed

Support CRM adoption and data hygiene across teams

Produce recurring dashboards and reports for leadership on system and revenue health

Revenue Reporting & Insights

Deliver regular reporting on :

Pipeline health

RFP and bid activity

Win / loss trends

Implementation timelines

Renewal and expansion visibility

CRM system health

Support quarterly planning and forecasting with accurate timely data

Translate data into practical insights to support decision-making

Design develop and maintain dashboards used across Marketing Sales and Client Success

Create and manage recurring reports on campaign performance funnel activity pipeline health and NPS

Report on trends in customer behavior lead generation product usage and engagement to support planning and forecasting

Proposal Operations & RFP Management

Mange proposal templates and reusable content components

Monitor procurement portals for submissions deadlines amendments and addenda

Coordinate proposal inputs across cross-functional teams

Ensure compliance with submission requirements and timelines

Capture outcomes and feedback to support continuous improvement

Automation & Technology

Support the creation and optimization of marketing automation programs including nurture flows lead scoring segmentation and lifecycle engagement.

Help maintain clean reliable data across CRM and marketing automation platforms (Pipedrive Campaigns Salesforce Marketo etc.).

Work with team members to define measurement approaches for campaigns programs and events.

QualificationsRequirements

58 years of revenue operations sales operations or a related role

Experience in B2B or public sector RFP driven sales cycles

Hands-on experience administering managing and implementing CRM systems

Advanced Excel skills (pivot tables data modeling complex formulas).

Strong hands-on experience with Power BI or a comparable BI platform (Tableau Looker etc.).

Familiarity with CRM and marketing automation tools such as Pipedrive Salesforce or Marketo.

Comfortable working with large datasets and multiple data sources.

Solid understanding of marketing funnels digital analytics and sales reporting structures.

Ability to turn data into clear actionable recommendations and provide business insights.

Exposure to professional services or implementation led environments

Skills

Strong organizational and process execution skills

Data analysis and reporting

Proposal coordination and template management

Cross-functional communication and collaboration

High attention to detail and follow-through

Nice to Have

Experience with SQL or other data querying languages.

Background in automating reporting workflows.

Familiarity with financial modeling or revenue attribution.

Experience working in SaaS B2B or government-focused environments.

Who You Are

Execution focused and pragmatic

Analytical curious and able to uncover patterns or explain changes in performance

Highly organized with strong attention to detail who is structured and dependable

Comfortable presenting insights to a range of stakeholders and working across teams without direct authority

Someone who brings structure and clarity to unstructured problems

A collaborative team member who works well across departments

Continuous improvement mindset

What does Deighton Provide

Competitive compensation vacation and personal time group benefits

In-house executive Chef Lunch meals prepared and provided 5 days a week.

A supportive team that encourages and supports professional growth.

Located in Whitby Ontario- Right off the 401 in the heart of Durham Region

Company and department employee social events gaming stations in-office

Working on meaningful and impactful work.

Matching Group RRSP contributions

Roll Over Vacation

Summer golf lessons for beginners

On-Site parking

Salary Range : CAD $70000- CAD $90000.

Deighton Associates Ltd. is proud to be an Equal Employment Opportunity. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

Required Experience :

Manager

Key Skills

ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Revenue Operations Manager • Whitby, Ontario, Canada

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