Job Description
Reporting to the Assistant Vice-President, Canada Compliance & CCO Group, the Director will lead a team of Compliance Managers responsible for providing independent compliance oversight, guidance and support to the Group Retirement Services (GRS) business for Sun Life Financial Canada which includes the Client Solutions Centre.
The incumbent will be familiar with the products and services offered by GRS and the CSC, corresponding operations, regulators and the regulatory environment, and emerging issues impacting the business.
The successful candidate will have the ability to work closely with their compliance and business partners to influence compliant outcomes within the organization.
What will you do :
- Developing and leading an effective team to provide compliance oversight, support, and guidance to the business
- Working within an existing RCM program, ensuring the business is aware of existing, new and changing regulatory requirements, and is in compliance
- Working with teams accountable for analytics and testing to ensure appropriate, ongoing compliance verification
- Escalation of compliance matters as appropriate
- Preparation of quarterly compliance memos, and ad hoc reporting;
- Development of KRIs, analysis of trends,
- Prioritizing issues and applying appropriate resources to execute on compliance initiatives and projects
- Active participation on various business groups (such as Risk Committees, Business Practice Review discussions, product development discussions, etc.
to provide compliance advice and support, and to ensure compliant outcomes
- Generally, assisting the Business Unit Compliance Officer (BUCO) in fulfilling the mandate outlined in Sun Life’s Regulatory Compliance Management Policy and Operating Guideline, including : Promotion of compliance awareness to business unit employees to reduce compliance riskProvision of quality reporting on compliance mattersContact with regulators with respect to compliance related mattersOverseeing that compliance risks are identified and managed in the business unitAssisting the business unit in establishing processes to provide and document adequate internal controls and monitoring procedures to assess ongoing compliance with compliance requirements and mitigation of compliance risks
- Other duties as required
What do you need to succeed :
- University degree or equivalent;
- 10+ years relevant industry experience;
- Knowledge of GRS and CSC products and services, the regulatory environment and emerging issues impacting the business
- Knowledge of Regulatory Compliance Management and experience in working in a 3LOD environment
- Strong Excel and macro writing skills to facilitate analysis of trends and reporting
Preferred Skills :
- Proven experience in developing strong working relationships with business partners and stakeholders and ability to interact with all levels in the organization
- Proven success in working with regulators
- Ability to excel in a rapidly changing environment
- Ability to manage and prioritize multiple accountabilities with minimal direction;
- Ability to influence without direct authority
- Strong facilitation, communication and presentation skills are required
- Strong problem solving skills
- Strong organizational, documentation, project and process management skills.
- French is an asset
Notes / Unique Requirements :
- This role provides a high level of exposure to senior management and opportunities to learn about many areas of the business;
- Deadlines are a challenge due to multiple accountabilities;
- Some travel between Sun Life offices will be required.