SENIOR ACCOUNTS RECEIVABLE MANAGER

Made by Gather (MBG) is seeking an experienced Sr Accounts Receivable (AR) Manager to join our team in downtown Montreal. This role ensures seamless invoicing, collections, credit management, and reconciliation while acting as a strategic partner across various teams. The Sr AR Manager will develop and execute effective credit and collection strategies, streamline processes, and promote a proactive approach to AR management.

The ideal candidate has a proactive mindset, strong communication skills, and a proven track record in AR management. This person should be able to present recommendations and insights during AR review meetings and communicate effectively with MBG Credit Committee.

Our company is known for developing innovative, high quality, and affordable small kitchen appliances, distributed across North America.

KEY RESPONSIBILITIES :

• Prior experience hiring, onboarding and developing a team of, managing team workload, team deadlines & schedule, accuracy, and fostering a collaborative team culture.
• Oversee, process, and verify cash applications and deposit postings, serving as the main contact for communication with external partners.
• Oversee invoice issuance and documentation to ensure compliance with customer-specific requirements and templates and maintain accurate credit / debit note records within the ERP system.
• Drive initiatives to optimize AR process, emphasizing workflow efficiency and compliance.
• Manage the tracking and updating of daily incoming orders, including EDI-based purchase orders, to ensure accurate processing through appropriate channels. Oversee the maintenance of the order tracker, prioritize tasks by deadline, and coordinate with operations and sales teams as necessary.
• Monitor and ensure compliance with customer logistics documentation requirements, including submission methods and deadlines, to prevent penalties. Maintain regular communication with freight forwarders and customs brokers.
• Credit Management :
• Develop and implement comprehensive internal credit policies to manage customer credit risk.
• Assess and monitor customer credit health and manage credit limits.
• Conduct credit assessments and approve credit terms for new and existing customers.
• Collaborate with sales teams to align credit policies with overall company goals.
• Proactively identify high-risk accounts, present credit risk analyses, and provide strategic recommendations during AR review meetings to MBG Credit Committee.
• Collections Management : Drive the end-to-end collection process, including timely follow-ups and direct communication with customers to resolve outstanding efficient workflows aimed at reducing overdue receivables and enhancing cash payment plans as needed and maintain detailed collection and present collection updates and strategies during AR review meetings to senior management.
• Factoring Partner Management : Act as the primary contact for factoring partners and ensure effective required documentation, attend credit association meetings and report market and credit trends to leadership.
• Oversee the review of bad debts, including assessing doubtful accounts, preparing bad debt provisions, making recommendations for write-offs, and ensuring timely reporting
• Review, verify, and process deductions on customer payments, ensuring accuracy in application.
• Serve as the primary liaison between AR and departments like Operations, EDI, and Sales, promoting cohesive communication and efficient issue resolution.
• Track and manage AR metrics, including DSO, to ensure alignment with financial targets and departmental goals.
• Implement credit risk mitigation strategies to safeguard the company’s financial health.

QUALIFICATIONS :

GESTIONNAIRE PRINCIPAL DES COMPTES CLIENTS

Made by Gather (MBG) est à la recherche d'un gestionnaire principal des comptes clients expérimenté pour se joindre à son équipe au centre-ville de Montréal. Ce rôle consiste à assurer une facturation, un recouvrement, une gestion du crédit et une réconciliation sans faille, tout en agissant en tant que partenaire stratégique au sein de diverses équipes. Le gestionnaire principal des comptes clients élaborera et mettra en œuvre des stratégies efficaces de crédit et de recouvrement, rationalisera les processus et favorisera une approche proactive de la gestion des comptes clients.

Le candidat idéal a un état d'esprit proactif, de solides compétences en communication et une expérience avérée en matière de gestion des comptes clients. Il doit être capable de présenter des recommandations et des idées lors des réunions d'examen des comptes clients et de communiquer efficacement avec le comité de crédit de MBG.

Notre société est connue pour développer des petits appareils de cuisine innovants, de haute qualité et abordables, distribués dans toute l'Amérique du Nord.

RESPONSABILITÉS PRINCIPALES :

QUALIFICATIONS :