- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Computer and technology knowledge
- Android
- Servers
- Security software
- Mac OS
- MS Office
Health benefits
- Dental plan
- Health care plan
- Work Term : Permanent
- Work Language : English
- Hours : 32 to 40 hours per week
technical support specialist – information technology (IT)
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other ...
technical support specialist – information technology (IT)
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified diff...
information technology (IT) support analyst
Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to i...
technical support specialist – information technology (IT)
Work conditions and physical capabilities. Maternity and parental benefits. Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Respond to users experiencing difficulties with computer. ...
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This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. As the IT Service...
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Work conditions and physical capabilities. Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical su...
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