user support technician
- Education :
- Expérience :
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Computer and technology knowledge
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Communication software
- MS Office
- MS Windows
- Wireless networks
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 to 40 hours per week
user support technician
GN IT & Management Solutions Inc. in. wants to hire a user support technician. We are looking for candidates like you! You will be in charge of ..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts Provide.. network and Internet support to users in response to identified difficulties Perform Web server backup..
user support technician
Education. Expérience. Education Secondary (high) school graduation certificate Work setting Maintenance On site customer service Testing Repair Service Tasks Diagnose and locate e..
user support technician
Education. Expérience. Education Bachelor's degree Tasks Respond to users experiencing difficulties.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Organize and maintain a problems and solutions log for use by other technical support analysts.. network and Internet support to users in response to identified difficulties Set up equipment for..
user support technician
Expérience. Education Secondary (high) school graduation certificate Tasks Respond to users.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Expérience. Education Secondary (high) school graduation certificate Tasks Respond to users.. organize and maintain a problems and solutions log for use by other technical support analysts..
user support technician
Education. Expérience. Education Bachelor's degree Tasks Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks ..
user support technician
Expérience. Education College CEGEP or equivalent experience Tasks Respond to users experiencing.. organize and maintain a problems and solutions log for use by other technical support analysts Provide..