Bilingual Sales Representative - Broker Sales

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they are, andincluded in thevery fabric of the organization : they bringtheirbestto work every day. And that's why we mean itwhen wesay we put our people at the centreofeverything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do :

Reporting to the Assistant Manager, Broker Sales, we are seeking a motivated, tenacious, results-driven Sales Broker to join our high-performance team. This role is for someone who thrives in a fast-paced, competitive environment , consistently exceeds targets, and is passionate about building strong client relationships while relentlessly pursuing new business opportunities.

The core parts of your role will be to :

• Tailoring interactions using emerging technology solutions including phone, chat, email, SMS, and video conferencing.
• Identifying customer needs to build on existing products, including developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.
• Selling insurance products by establishing contact and developing relationships with prospects, responding to incoming communications, following up on expiry date cards, re-quoting previous prospects and cancelled files, and contacting generated leads.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participating within the team and independently to continuously contribute to overall business improvement.
• Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow-up.
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is achieved.
• Identify, source, and close new business opportunities through outbound prospecting, networking, and strategic outreach.
• Manage the full sales cycle from prospecting to closing deals.
• Consistently meet or exceed individual sales targets and performance metrics.
• Build and maintain a robust pipeline of qualified leads using CRM tools and sales methodologies.
• Develop in-depth product and market knowledge to effectively communicate value to clients.
• Stay ahead of industry trends and competitive dynamics to uncover opportunities for growth.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

Working Conditions :

General Office environment, Hybrid or Remote

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

#IND-HP

Additional Information

Some of the Perks We Offer :

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals.We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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