Senior IT Support Engineer – Hybrid MSP Role

A technology services company located in Whitby is seeking a Sr. IT Support specialist. In this role, you will manage technical escalations, resolve complex issues, and communicate effectively with clients. Candidates should have a diploma in computer science and 3+ years of IT help desk experience. Strong knowledge of Microsoft tools, troubleshooting skills, and experience in a Managed Service Provider environment are essential. The position offers a salary range of $59,000-$75,000 and a collaborative workplace culture.

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