Dispatcher

We are seeking an experienced and highly organized Dispatcher with a minimum of 3 years of experience in transportation and logistics. The ideal candidate will be responsible for coordinating daily dispatch operations, managing driver schedules, planning delivery routes, and ensuring timely transportation of goods.

Key Responsibilities

• Coordinate and manage daily dispatch operations for local and long-distance deliveries.

• Schedule and assign drivers based on delivery requirements and availability.

• Plan and optimize delivery routes to ensure efficient transportation.

• Monitor driver locations, delivery progress, and estimated arrival times.

• Communicate with drivers, warehouse staff, customers, and management.

• Handle last-minute schedule changes, delivery delays, and urgent transportation requests.

• Maintain accurate dispatch records, driver logs, and delivery documentation.

• Coordinate pickups and deliveries to ensure customer satisfaction.

• Track shipments and provide regular updates on delivery status.

• Ensure compliance with transportation regulations and company safety policies.

• Work closely with warehouse teams to coordinate loading and unloading schedules.

• Resolve transportation issues quickly and efficiently.

Requirements & Qualifications

• Minimum 3 years of dispatching experience Mandatory.

• Previous experience in transportation, trucking, logistics, or distribution.

• Strong knowledge of GTA routes, highways, and surrounding areas.

• Experience dispatching G, DZ, and AZ drivers.

• Familiarity with dispatch software, GPS tracking, and transportation management systems (TMS).

• Proficiency in Microsoft Excel, Outlook, and other computer applications.

• Excellent verbal and written English communication skills.

• Strong multitasking, organizational, and problem-solving abilities.

• Ability to work under pressure in a fast-paced environment.

• Knowledge of transportation regulations, including MTO requirements.

• Ability to manage multiple drivers and delivery schedules simultaneously.

Preferred Qualifications

• Experience in food distribution, warehousing, or refrigerated transportation.

• Knowledge of driver hours-of-service regulations.

• Experience coordinating local and cross-border shipments.

• Strong customer service and conflict-resolution skills.