Software Applications Trainer

Ref ID: 05050-0012457856

Classification: Instructor/Trainer

Compensation: $65000.00 to $70000.00 yearly

Our client, a leader in the Not-For-Profit sector is looking for a strong Software Applications Trainer. If this is you or your know someone please apply for this role.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education, Qualifications and Certifications:
• College diploma or university degree in the field of computer science, information systems or education.
• Microsoft Certified Trainer certification or equivalent is an asset.
• Knowledge of ITIL best practices and certification.
Experience and Skilled Knowledge Requirements
• 4-6 years of IT industry experience.
• 2-4 years direct IT training related experience
• Experience with staff development and/or human resources management.
• Experience analyzing organizational training needs and defining programs and materials to support those needs.
• Hands-on knowledge of enterprise and desktop applications
• Proven experience with adult learning principles, methodologies, and course design techniques.
• Prior use of training tools in support of end-user training.
• Knowledge of trends in computer technology relating to software.
• Experience with building and maintaining course material.
• Good understanding of the organization’s goals and objectives.
Competencies
• Takes appropriate accountability and/or ownership of tasks based on level of experience and length of time in role.
• Self-motivated and able to manage priorities with moderate supervision.
• Proactively looks for and addresses opportunities for efficiencies and/or improvements within their direct level of authority and/or the IT organization.
• Proven ability to adapt and function effectively within a changing organization environment.
• Ability to conduct research into course development and delivery concepts, as well as technical software issues.
Personal Attributes
• Excellent written and oral communication skills, including instructional and presentation skills.
• Excellent interpersonal skills, with a focus on motivational skills and positive attitude.
• Ability to present ideas in business-friendly and user-friendly language.
• Self-motivated and directed.
• Ability to absorb new ideas and concepts quickly.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Very strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Job Requirements:
End User Training, In-Service Training, Instructor-Led Training, Application Support, Principles, Illustrate Material, Informational Materials, Instructional Material

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