Talent.com
The Body Shop
FT Team Lead (CAN) - Promenade MallThe Body Shop • Thornhill, ON, CA
FT Team Lead (CAN) - Promenade Mall

FT Team Lead (CAN) - Promenade Mall

The Body Shop • Thornhill, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Your role in a nutshell

As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

  • Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
  • Problem solves effectively & proactively as much as possible using available resources
  • Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
  • Communicate effectively & act as a flexible & responsible role model to your team
  • Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.
  • Working with the Store Management team to:
    o Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
    o Ensure development of customer loyalty to further build The Body Shop brand
    o Meet sales & performance targets
    o Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants

What we look for

  • Experience in a customer facing role and a genuine passion for beauty & the retail industry
  • Ability to communicate & listen effectively & demonstrate operational skills
  • Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
  • A positive mindset with the willingness to continuously develop yourself
  • Ability to multitask, manage time & work flexible hours
  • Ability to work independently with minimal direction


What we offer

  • Comprehensive onboarding in your new position
  • Training hours for you & your team as needed
  • A 50% staff discount on regular product & 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Ability to offer a real living wage to your Customer Consultants
  • Opportunities to grow within the Brand
  • Encouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

Talent Drivers

Collaborative SkillsPurposePersonal ConductLeadershipCommercialityWe believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
Create a job alert for this search

FT Team Lead (CAN) - Promenade Mall • Thornhill, ON, CA

Similar jobs

Team Lead - Yorkdale Shopping Centre, Toronto - $37 - $40 An Hour

MonclerEast York, Canada
Full-time

Lead a retail team to achieve sales goals and deliver exceptional client experiences, focusing on client relationships, team development, and operational efficiency in a luxury environment. Show more

 • Promoted

Technical Team Lead

Range GroupToronto, Ontario, Canada
Full-time

Technical Team Leader – TripArc’s Hotel Gateway Team.TripArc’s Hotel Gateway team is looking for an experienced Technical Team Leader to help manage a team of developers to build out software align... Show more

 • Promoted

Team Lead, Municipal Engineering - C$81,100 - C$107,700 A Year

WspEast York, Canada
Full-time

Lead a municipal engineering team in Fredericton, NB, focusing on infrastructure projects, client relationships, and team development.Requires Civil Engineering degree and 10 years of experience. Show more

 • Promoted

Systems Team Lead

Tech Talent InternationalToronto, ON, CA
Full-time

Fortune 100/500/1000 companies in Canada.We Currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on var... Show more

 • Promoted

Team Lead For Colliers Project Leaders

Colliers InternationalToronto, Canada
Full-time

Step into a leadership role at Colliers Project Leaders, guiding the Furniture and Equipment team to drive business development and meaningful community improvement.Your leadership will inspire and... Show more

 • Promoted

Retail Shift Lead

MonosToronto, ON, CA
Full-time

Be among the first 25 applicants.Direct message the job poster from Monos.People & Culture | HR & Recruitment Expert | Scaling Culture Led Brands | Retail + Consumer Growth | Builder of HR from 0–1... Show more

 • Promoted

Best Buy Customer Care Team Leader

Best Buy CanadaRichmond Hill, York Region, CA
Full-time

Join Best Buy in Richmond Hill, Ontario as a Customer Care Team Leader.This role focuses on coaching a dedicated team to provide outstanding customer support and satisfaction.Wield your experience ... Show more

 • Promoted

Dollarama Team Leader Opportunity

DollaramaToronto
Full-time +1

Take the lead with Dollarama as a Team Leader in Toronto, ON.Supervise associates, manage merchandising, and ensure top-notch customer service in a high-volume store setting.This full-time permanen... Show more

 • Promoted

Team Lead

brobstongroup.com - JobboardToronto, ON, CA
Full-time

As a Team Lead you will act as an ambassador of the brand, supporting the Store Manager and Team Managers to mentor and develop the sales team while delivering exceptional client experiences.You wi... Show more

 • Promoted

GTA Sales Team Lead with WIN

Lifestyle Home ProductsToronto, ON, CA
Full-time

Elevate your career with Warehouse Installation Network (WIN) as a GTA Sales Team Lead.This role focuses on in-store sales leadership and driving performance in Canada’s retail sector.WIN is search... Show more

 • Promoted

Software Design Team Lead - C$50 - C$60 An Hour

Eclipse AutomationNorth York, Canada
Full-time

Leads a software design team, drives development of design standards, and manages technical projects to meet goals, ensuring quality and innovation. Show more

 • Promoted

Lead

Arc'teryx EquipmentToronto, ON, CA
Full-time +1

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience.You are... Show more

 • Promoted

Power Platform Team Lead Role in Toronto

Aecon ConcessionsToronto
Full-time

Shape the future at Aecon as a Team Lead in Technical Development focusing on Power Platform and custom applications in Toronto.Lead a diverse team to drive AP Automation innovations.In this strate... Show more

 • Promoted

Senior Account Associate / Team Lead

Guardian PartnersToronto, ON, CA
Full-time

Guardian Capital Group Limited (“GCG”) is a diversified financial services company which serves the needs of clients ranging from private clients to institutions.Outsourced Chief Investment Officer... Show more

 • Promoted

Team Lead

Colliers Project Leaders | CanadaToronto, Ontario, Canada
Full-time

Overview At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients’ needs across the built environment.The work we do makes a difference in communities and for the pe... Show more

 • Promoted

B2B Team Lead

TPToronto, ON, CA
Full-time

Advertised as: B2B Team Lead – Medical.Location: Toronto Office (75 Eglinton Avenue) – 90 days on site, then Hybrid.We are looking for a Sales Customer Experience Team Lead for a supplier servicing... Show more

 • Promoted

Architectural Team Lead - Entitlements

MG2 DesignToronto, ON, CA
Full-time

MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Team Lead - Entitlements to join our Client Programs Market team in Toronto, ON! You will be working in ... Show more

 • Promoted

Credit Team Lead

UlineToronto, ON, CA
Full-time

Pay from $50 to $55 per hour with significant growth and earning potential!.James Snow Parkway North, Milton, ON L9T 8L1.Are you an emerging leader in the financial field with a passion for collabo... Show more

 • Promoted

Technical Team Lead

Gala SolutionsToronto, Ontario, Canada
Full-time

Recruitment Manager at Gala Solutions Inc Job Description :.As an active member, you will be in the heart of a major transformation program supporting it as a Technical Leader.The Technical Leader ... Show more

 • Promoted

Team Lead, Building Consultancy - $95,000 - $145,000 A Year

Turner & TownsendNorth York, Canada
Full-time

Manages a building consultancy team, providing technical due diligence and surveying advice.Focuses on team leadership, client relations, and business development. Show more