Game Facilitator (Store Associate)

EnterTheGame Activate is a technology company building interactive gaming facilities across Canada, US, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. The key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual’s ability to thrive in a fast-paced work environment and confidence in social situations. This job posting is for an existing vacancy. This is a part-time, permanent position at our Pickering store located at 1899 Brock Road, Pickering, ON, L1V 6E4. To learn more about us, follow us on Instagram and Facebook @activategames.

Overview

The Duties And Responsibilities encompass game facilitation, check-in facilitation, and facility maintenance to ensure a positive guest experience in a fast-paced environment. This position is at a Pickering location.

Responsibilities

Game Facilitation

• Be professional in thought, language, and action
• Exemplify excellence in facilitation, giving customers a great experience
• Brief new groups thoroughly but concisely prior to the start of their experience
• Observe customers in the gaming area and provide an explanation, if necessary
• Participating with customers in games if needed to ensure customers have an excellent experience
• Monitor and be attentive to game play, giving timely aid as necessary
• Handling any malfunctions with support of the Team Leads
• Maintain a clean and comfortable work environment

Check-In Facilitation

Facility Maintenance

Qualifications

Perks

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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