Part-Time IELTS Technician & IAM Officer

Position Summary

The IELTS Technician & IAM Officer is responsible for preparing, maintaining, and supporting International English Language Language Testing System (IELTS) technologies for computer delivery and identity authentication management (IAM).

Responsibilities — Technical maintenance

• Correspond with IDP Education (IDP Australia) and Cambridge English support teams on IELTS system updates and changes
• Monitor computer health status through Inspera to ensure smooth test operations
• Validate test sitting details following data imports from IELTS Web Administrative System (IWAS), Inspera and IAM systems
• Assist with Inspera access and authentication
• Manage Video Call Speaking (VCS) forms, Zoom cloud platforms and Secure File Transfer Protocol (SFTP) systems and download speaking interviews to SharePoint
• Monitor and archive closed circuit television (CCTV) camera footage at Computer Delivered (CD) lab venues for audit and compliance purposes
• Provide support and training for IELTS Examiners and test day staff

Responsibilities — IAM equipment

Responsibilities — Test day

Responsibilities — Computer Delivered IELTS venues

Responsibilities — Website and social media

Responsibilities — CELPIP and Other Testing Support

Qualifications

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