Field Service Technician

Additional Location(s) : Canada-QC-Montreal

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing whatever your ambitions.

About the role

The Field Service Technician is responsible for maintaining electronic medical equipment offered by Boston Scientific. Services are predominantly provided for customers in hospitals, outpatient facilities, and physician’s offices.

Your responsibilities will include :

• Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements (including but not limited to being current on all training requirements for the incumbent's position and documenting that training).
• System installation.
• Preventative and corrective maintenance.
• Equipment upgrades.
• Electronic troubleshooting & component replacement.
• In-servicing / training biomedical and medical personnel.
• Presenting Service Program options and value proposition.
• Reporting of field activities.
• Mentoring colleagues and special projects as assigned.
• Travel Requirements : Up to 75%

Required qualifications :

• Bachelor’s or college degree in electrical / biomedical engineering or a related field.
• 2+ years of experience handing calibration and servicing of electromechanical devices.
• Able to work independently and responsibly with some supervision & manage multiple assignments effectively.
• Excellent computer networking, equipment troubleshooting, administrative and communication skills.
• Familiar with all standard electronic test equipment, including Digital Multi-Meters and safety analyzers.
• Flexible to accept the customer queries and ready to travel as and when required.
• A valid driver’s license.

Preferred qualifications :

• Prior experience with laser-based medical devices.
• Experience in MS Excel, Word and on tools like Service Max.

Requisition ID : 585392

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and / or health care centers, require acceptable proof of COVID-19 vaccination status.

Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.

Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.