Search jobs > Ottawa, ON > Customer service

Bilingual (English/French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions
Gloucester, Ontario

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours-a-day, including weekends. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home! And it’s all possible through the Arise® Platform. 

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support; earning income while saving time and money on costs associated with working outside of the home. 

There are various flexible opportunities immediately available on the platform — including this bilingual roadside assistance opportunity — and you can start earning money in a few weeks. Service the client’s customers in the mornings, evenings, and in-between when it’s most convenient for you. This unique opportunity offers plenty of afternoon, evening and night-time hours for those looking to work an evening or night gig. 

 

And, rest assured – while automotive knowledge is a plus – it’s not needed to offer reassurance and support to stranded drivers. 

 

A day in the life using the Arise® Platform to provide service: 

  • Providing bilingual (English/French) support to customers, service providers, and partners through outbound calls.  

  • Negotiating agreeable service rates for services rendered. 

  • Helping to guarantee a smooth and empathetic customer experience.  

  • Gathering & verifying all information with the Customer.  

  • Document all issues, resolution, and follow up actions 

  • Accurately and efficiently resolve customer inquiries on the first contact 

What it takes to succeed: 

You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems. 

 

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. 

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program. 

What you need to get started: 

  • Register to use the Arise Platform by clicking apply

  • Select a client program 

  • Enroll in a certification course to prepare to service 

  • Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment 

Visit www.ariseworkfromhome.com/equipment to view computer and equipment requirements 

This is not an offer of employment. It is an opportunity to enter a business-to-business relationship with Arise. 

Additional information:
Employment type: Full-time
30+ days ago
Related jobs
Promoted
Arise Virtual Solutions
Ottawa, Ontario

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home!. This great work-from-hom...

Promoted
Intuit
Gatineau, Quebec
Remote

Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”. Bilingual proficiency (English and French + read, write, speak) required. Strong customer service and customer experience acumen. Experience prep...

BMO
Canada, Canada

Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Fulfills sales and service activities for the customer in accordance with approved procedures. Strong verbal and written language skills in both French and English. Probes to understan...

CWT
Canada

...

BMO
Canada, Canada
Remote

Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Fulfills sales and service activities for the customer in accordance with approved procedures. Probes to understand customer needs and provides advice related to personal banking and b...

SKW Organization
Ottawa, Ontario
Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their jou...

Alignerr
Ottawa, Ontario
Remote

Labelbox is the leading data-centric AI platform for building intelligent applications. Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Walmart, Procter & Gamble...

Compunnel Inc.
Canada

You will be responsible for converting customers into passionate evangelists. Providing excellent customer service on approximately 30-40 (inbound) calls per day. Initial point of contact for increasingly complex customer queries and requests. Transaction processing and assistance with forms. ...

Empire Life
Any Canadian Location, CA

If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada. Bilingual Customer Service Representative (18 month contract)....

Randstad Canada
Gatineau, Quebec

Are you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company?. You’ll be responsible for providing world class custome...