What are the most popular job searches in Banff, AB?

The 10 most popular job searches in Banff, AB are: summer server hotel bar seasonal hr lpn construction retail student

Jobs in Banff, AB

Last updated: 18 hours ago

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada

Full-time

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.At Mike Wiege... Show more

Ready-Mix Driver (Grande Prairie RMX)

AmrizeBanff, Alberta, Canada

Full-time

Join Amrize as a Ready-Mix Driver (Grande Prairie RMX) and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that's b... Show more

Adventure & Experiences Guide

AccorFairmont Banff Springs, Banff, Canada

CA$29.30 hourly

Full-time +1

Join the team at Fairmont Banff Springs.Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, a... Show more

Building Services Worker - Custodial (Female)

Banff Centre for Arts and CreativityBanff, AB, Canada

CA$18.64 hourly

Full-time

Banff Centre is looking for a Building Services Worker (Female) to perform essential front line custodial services and care-taking duties, ensuring a high quality environment for all of the public ... Show more

Conference Sales Coordinator

Banff Centre for Arts and CreativityBanff, AB, Canada

CA$21.42 hourly

Full-time

The Conference Sales Coordinator provides administrative, sales and service support to the Conferences department.This role is critical in assisting to drive revenue by providing exceptional custom... Show more

Guest Services Agent

Banff Centre for Arts and CreativityBanff, AB, Canada

CA$19.29 hourly

Full-time

Banff Centre is looking for a Guest Services Agent to assist with the efficient processing of all guests while understanding their diverse needs and expectations.Often the first and most important ... Show more

Host - Magpie & Stump

Banff Hospitality CollectiveBanff, Alberta, Canada

Full-time

We’re seeking Hosts to join us at Magpie & Stump! Magpie & Stump guarantees a classic Banff experience complete with tacos, tequila and debauchery.This little piece of Mexico in the mountains serve... Show more

URGENT: Nanny Wanted - Seeking Caring Nanny In Beautiful Banff, Alberta $20.00 Per Hour.

CanadianNanny.caBanff, Alberta, Canada

CA$20.00 hourly

Part-time

We are the Jell family located in beautiful Banff, Alberta, and we are seeking a part-time live-out nanny for August 31,2026 only.We need someone who loves working with children and can provide a s... Show more

URGENT: Housekeeper Wanted - Housekeeper Wanted In Banff, Alberta Earn $20 Per Hour! Immediate

Housekeeper.comBanff, Alberta, Canada

CA$20.00 hourly

Full-time

Hello, my name is Laura, and I am a homeowner in beautiful Banff, Alberta.I am currently seeking a dedicated and reliable housekeeper to assist with maintaining my home.The job involves various tas... Show more

Prep Cooks - Banff Hospitality Collective - Staff Housing Available

Banff Hospitality CollectiveBanff, Alberta, Canada

CA$27.50 hourly

Full-time

We’re seeking Prep Cooks to join us this summer in beautiful Banff! Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 17 venu... Show more

Dishwasher - Banff Hospitality Collective - Staff Housing Available

Banff Hospitality CollectiveBanff, Alberta, Canada

CA$26.00 hourly

Full-time

We’re seeking Dishwashers to join us this summer in beautiful Banff! Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 17 ven... Show more

URGENT: Pet Sitter Wanted - Banff Pet Sitter Needed Earn $75 Daily!

PetSitter.comBanff, Alberta, Canada

CA$75.00 hourly

Full-time

Hey there! I'm Mike, a pet owner in beautiful Banff, Alberta.I'm searching for a reliable pet sitter to take care of my beloved dogs while I'm away.I need someone who can provide boardi... Show more

Norella Christine looking for a babysitter or nanny in Banff

SitlyBanff, CA

Part-time

We have 1 child (1 girl, 0 years old).I need extra help around the house like cleaning and laundry , also require help with the baby as she is unwell. Show more

Caregiver (Banff/Canmore)

Longevity CareBanff, Alberta, Canada

Part-time

Bring Joy and Comfort as a Caregiver!.Are you ready to brighten someone's day and make a lasting difference in their life? Join our team as a compassionate Caregiver for our.Whether it's engag... Show more

Expo/Food Runner - Lupo Italian

Banff Hospitality CollectiveBanff, Alberta, Canada

Full-time

We’re seeking Expo/Food Runners to join us at Lupo Italian! Ranked 6th in Canada's 100 Best Top 10 New Restaurants in Canada, 2023.Friends and family unite in Little Banff Italy! Lupo captures the ... Show more

Overnight Kitchen Cleaner

EMBLEMSBanff, Alberta, Canada

CA$19.00 hourly

Full-time +1

At Rimrock Banff, we believe exceptional guest experiences begin long before the day starts.As an Overnight Kitchen Cleaner, you play an essential role behind the scenes, ensuring our culinary spac... Show more

Host - Bluebird Restaurant

Banff Hospitality CollectiveBanff, Alberta, Canada

Full-time

We’re seeking Hosts to join us at Bluebird Wood-Fired Steakhouse! Bluebird is a wood-fired steakhouse featuring the best of Alberta beef including your favorite classic cuts and all-day-roasted Pri... Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingBanff, Alberta

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

Part-Time Food Delivery - Uber Eats

Uber eatsBanff, CA

Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more

Reservations Coordinator

Mike Wiegele Helicopter SkiingHarvie Heights, Alberta, Canada

19 days ago

Job type

Full-time

Job description

Year Round

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Reservations Coordinator

Type: Full Time, Year Round

Location: Blue River, BC

Reports to: Sales & Guest Relations Manager

Overview:

Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the telephone, email, and in person. Accountable for dealing with guest inquiries, bookings, and requests. Ensure communication flow is maintained for relevant issues to all interested parties. Assist with weekly reports.

Responsibilities:

The Reservations Coordinator is responsible for the functions and activities occurring during the day-to-day business in the reservations department.
Know products and services & be an information expert.
Maintain awareness of new products and services, and competitor activities.
Maintain guest data bank by entering potential guests, updating existing guest profiles, adding notes & special requests that pertain to any department.
Maintain accurate guest reservations including but not limited to package type, dates and ski days, price, number of people, applicable incentives and discounts, accurate tax, adding notes & chalet, guide, and other special requests that pertain to any department, and arrival forms. Periodically check for missing information.
Assist in maintaining and updating reservations computer modules and databases including RDP and other applicable software systems.

Communication

Extensive guest correspondence through:
- Phone management (answering, making calls, follow-up on voicemails) for the Reservations department lines and direct phone line. It is crucial that all calls are answered promptly and with enthusiasm.
- Email management of personal and shared accounts.
Actively participate in timely communication and follow-up to guests and potential guests.
Exceed guest expectations and anticipate guest needs to leave (potential) guests feeling cared for and with the "Feel Good Factor".
Body Language/Communication
- Most of the communication that we relay to others is done through body language, especially through smiling and eye contact.

Payments

Receiving and posting payments.
End of the day cash out report.
Ensure reservation discounts are applied at correct times (at time of booking vs. after full payment).
Mailing out payment reminders to secure payments are received by due dates.
- Within 1 week of the deposit deadline.
- 2 weeks prior to Full Payment deadline.
Follow up on overdue payments.
- Release “on hold” reservations when payments are not received and confirming the release with guests.
- With manager approval, a payment extension can be provided.
- If applicable, offer seats to guests on the waitlist or notify colleagues with guests on the waitlist.

Follow up

Follow up with guests that have credits on file to generate more bookings.
- Follow up mid-summer, at the start of the season, and mid-season to encourage guests to use the credit for a trip.
- At the end of the season, forfeit the credit and inform the guest of this.
  - With manager approval, an extension for the credit deadline can be provided. Inform the guest of this, if applicable.
Follow up with guests within 1 week of their departure.
- Set up re-bookings and confirm with guests.
- Contact remaining guests to thank them for their stay, ask for feedback on experience, and reiterate rebooking incentive(s) and deadline as well as other applicable incentives.
Participate in annual spring follow up after the season ends through calls and emails.
- Follow up with guests that have not rebooked for a future trip.
- Follow up with inquiries that did not materialize in a booking.
Crisis Management: Ensure no unauthorized communication with the media.
Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response plan.
Anticipate Guest Needs - Always look for ways to serve our clientele more than they expect. In doing so, it helps them to know that you care, and it will leave them with the "Feel Good Factor" that we are searching for.
Liability Waiver Management (10 weeks prior to guests’ arrival).

The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications :

3 to 5 years of experience in customer service, reservations, and sales.
A certificate or diploma in a related field is preferred.
Experience in all aspects of customer service.
Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to build and maintain lasting relationships with corporate departments, key business partners, and guests.
Demonstrated knowledge of sales practices, and exceptional customer service and sales skills.
Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
Able to effectively communicate both verbally and in writing.
Ability to coordinate and organize meetings, exhibits, and other events.
High level of proficiency with resort booking software, customer relationship management software, and Microsoft Teams and Excel.
Must have a strong knowledge of written and spoken English.
Knowledge of a second language (preferably German): spoken & written is an asset.
Ski industry knowledge.
Dynamic and energetic personality.

Working Conditions :

Some travel may be required.
Manual dexterity required to use desktop computer and peripherals.
Lifting or moving up to 20lbs may be required.
Long hours of work, putting in additional time, may be required to meet business needs (overtime as required)

Benefits of Employment Include:

Subsidized staff accommodation in private or shared residence
Fitness center
Family and friends’ discounts
In-house training and development programs
Employee Assistance Program
30% off retail items in our specialized boutique
Eligible for Health and Dental and RRSP after 3 months

Additionally, During Winter:

Staff meal plan
Discounted rates at various hotels in Kamloops, Jasper, and Vernon
Staff rate for on-site massage therapy
Opportunities to helicopter ski
Ski passes to Marmot Basin in Jasper, AB
World Renowned IKON/AMC Ski Pass
Guaranteed adventure!

Compensation : $23-26 per hour based on experience and qualifications