Technical communicator Jobs in Barrie, ON

Greetings!

One of our direct client is looking to hire QA Analyst (Salesforce) in Canada, This is long term contract role and 100% remote. Please find below job description.

Qualifications

• We are looking for a skilled QA Tester to join our IT team, someone who has excellent communication skills and is detail oriented
• You are an experienced QA Tester with a strong dedication to ensuring an exceptional user experience and a deep passion for leveraging technology to drive business and customer success
• You are a confident communicator, adept at assisting teams in overcoming challenges and reaching their objectives within the Salesforce platform through the provision of solutions, training, and guidance
• Proficient in working with Salesforce, including basic knowledge of their features and configuration
• Proficiency in at least three types of software testing, such as acceptance testing, unit testing, integration testing, regression testing, smoke testing, system testing, stress testing, software performance testing, alpha / beta testing, and object-oriented testing
• Analytical thinking and problem-solving skills
• Proficient in documenting solutions tested to create training documentation for end users
• Excellent communicator at all levels of an organization, with the ability to translate technical concepts into non-technical language
• Experience with assisting users with various issues, including troubleshooting technical problems, and distinguishing between training-related and technical-related challenges
• Minimum 5 years of experience in Salesforce environment
• Minimum 8 year of experience in the QA role
• Experience with automated tools for QA process (e.g., QTP, Selenium, Provar, Copado)
• Understanding of the end-user experience and ability to provide suggestions for improving user interface and user experience
• Familiarity with basic triggers and Apex code principles, which are essential for customizing and extending Salesforce functionality
• Familiarity and understanding of Salesforce Experience Cloud, which can be leveraged to enhance the end-user experience
• Experience working with Salesforce CPQ (Configure, Price, Quote) or similar CPQ platforms
• Proficient in utilizing Field Service Lightning, a Salesforce product used for managing field service operations, to optimize business processes
• Proficient in working with Jira, a project management tool, and knowledgeable about Agile / Scrum methodologies, enabling efficient collaboration and project management
• Experienced in working with complex Salesforce orgs that involve multiple integrations and interconnected platforms
• Holds a valid Salesforce Admin certification, demonstrating expertise in administering Salesforce orgs
• Possessing or interested in working towards a QA certification, as referenced by TealHQ ( https : / / www.tealhq.com / certifications / qa-tester ), is a beneficial qualification that further validates QA skills and knowledge

Best Regards,