JPC -1460 - Technical WriterITS Global • Ontario

JPC -1460 - Technical Writer

ITS Global • Ontario

30+ days ago

Job type

Full-time

Job description

Overview

Our client is seeking a Technical writer to aid in the documentation and standardization of multiple digital systems. This unique role will help guide technical documentation across the department by building reusable and global standards that will affect every brand.

What you will do...

Prepare and maintain documentation pertaining to programming, systems operation / functionality, create data dictionary and end-user documentation
Proficient at gathering informational needs of Business / Project team / subject matter experts and capturing them in concise and accurate format
Provide new documentation and update existing documentation for new processes, procedures, and enhancements to produce deliverables in print, PDF, and Online formats
Ability to be cohesive, succinct, and clear in both their verbal and written communication
Work on multiple projects concurrently
Consistently meet deadlines
Demonstrate excellent cross-functional skills such as working with members of the Project Team including Subject Matter Experts, Business Analysts, Developers, and Testers

What you will bring...

Experience and Education Preferred :

Undergraduate degree

More than 5 years of technical writing experience

Solid knowledge of Microsoft Office Suite of products

Proficient with the online and printed publishing technologies

Proficient with diagram tools

Demonstrated ability to learn new tools and technologies

Understands moderate to complex systems and produces concise, well thought out the user information

Effective presentation and interpersonal skills with clear, excellent written and verbal communication skills

Excellent listening skills with a strong ability to understand the business needs of clients

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Technical Writer • Ontario

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