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Retail • toronto on
Retail Analyst
Indigo Books & MusicToronto, Ontario, CanadaVice President, Retail Services
NielsenIQToronto, ON, CA- Promoted
Retail Analyst
IndigoToronto, ON, CanadaRetail Associate
ZoomoToronto, ON, CARetail Sales Associate
United West MississaugaEtobicoke, ON, CAStrategic Sourcing Manager
Indigo Books & Music Inc.Toronto, Canada, CAManager, Corporate Partnerships
SickKidsToronto, Ontario, Canada- Promoted
Manager Retail Banking
Intelliswift - An LTTS CompanyToronto, ON, CanadaRetail Store Manager
VG MeatsToronto, ON, CAsales supervisor - retail
Royal Canadian GiftsToronto, ON, CAManager, Sales Planning & Execution Category Platform
Chad Management GroupToronto, Canada, CA- Promoted
Retail Trading CEO
Iopa SolutionsToronto, ON, Canada- Promoted
Retail Sales Representative
Connect6 Group Inc.North York, ON, Canada- New!
Technical Product Manager
GotvantageToronto, Canada, CARetail Analyst
Indigo Books & MusicToronto, Ontario, CanadaJob Description
MISSION
The Retail Analyst is accountable for supporting Indigo’s strategic objectives by providing in-depth business analysis to identify opportunities to improve sales, margin, and profitability while balancing the stores' operational and customer experience requirements.
KEY PERFORMANCE METRICS
- Store Variance to Forecasted Drivers, including Retail Revenue, Inbound, Omni Orders
- Store Variance to Planned Wage Ratio and Average Wage
- EBITDA
- Indigo Help Service Level Agreements (SLAs)
KEY ACCOUNTABILITIES
Functional
Create accurate pre-season budgets and in-season forecasts using historical analysis and industry research, with a focus on the impact on EBITDA as well as Net Promoter Score (NPS)
Create and continuously evolve labour models for small format and large format stores to ensure efficient use of labour while maintaining operational and customer experience standards
Design both standard and event reporting, which supports the field leadership and stores in driving KPI performance and managing expenses in line with balanced scorecard expectations
Develop training resources to ensure store teams are fluent at using the reports available to them to drive KPI performance and manage expenses
People
Cultural
KEY RELATIONSHIPS
Internal :
Qualifications
Work Experience / Education / Certifications
Competencies / Skills / Attributes
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.
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