Document processor Jobs in Halifax, NS

Hands-on role in a high-volume insurance operations environment focused on mail distribution, courier coordination, and administrative processing. This onsite position in Halifax offers exposure to national workflows, tight deadlines, and collaboration with multiple teams while using Microsoft Office and mail processing systems daily.

• Hourly salary of $17.50.

• Full-time, 3-month contract.

• On-site, 5 days per week (Monday to Friday).

• Hours: 8:00 AM to 4:00 PM (AST).

• Receive, open, sort, and distribute incoming mail and courier items to various business units across Canada.

• Prepare, sort, and ship outgoing mail and courier packages while ensuring accuracy and timeliness.

• Operate mail processing equipment and handle print production, scanning, and document management tasks.

• Manage advisor mail distribution, ensuring delivery to advisors and resource centers in line with service standards.

• Monitor daily workflows, track statistics, and support bulk mail processing and troubleshooting activities.

• Collaborate with multiple business units to fulfill requests and maintain high levels of customer service.

• Ensure deadlines and service level agreements are consistently met or exceeded.

• Maintain organized records, including film and fiche documentation where applicable.

• High school diploma or equivalent education.

• Previous experience in administrative support, mail services, courier operations, or customer service.

• Experience with scanning, document handling, or mail processing equipment is an asset.

• Proficiency in Microsoft Office tools, including Outlook and Excel.

• Strong verbal and written communication skills with the ability to interact effectively with customers and team members.

• Ability to lift and handle items up to 50 lbs as part of daily responsibilities.

• Excellent organizational, multitasking, and prioritization skills in a high-volume, deadline-driven environment.

• Strong attention to detail with a high level of accuracy in task execution.

• Ability to work independently and collaboratively within a team setting.

• Solid problem-solving and analytical skills with adaptability to changing workloads.

• Customer service mindset with empathy, patience, and a positive attitude.

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

# MFCJP00016407