When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery.
With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location / Division Specific Information
The position is located in Burlington, Ontario, Canada within our Chromatography and Mass Spectrometry Division.
Discover Impactful Work
As a Technical Writer at Thermo Fisher Scientific, you will have the opportunity to make a significant impact on the development and maintenance of end-user product information for our Lab Automation group's hardware and software products.
You will be a crucial resource, working on HTML5 help resources, online training videos, e-learning modules, and other educational resources aimed at our product end-users.
A day in the Life
- Collaborate with diverse teams to develop digital media materials, including video and e-learning modules.
- Perform regular copyedits and substantive reviews to ensure the accuracy and clarity of product information.
- Create and maintain product information for the Lab Automation group's library of software drivers.
- Facilitate the transition from a PDF / print documentation library to an HTML5-based help system.
- Develop customized, client-specific HTML5 system guides.
- Assist with updates to the product information for various robotics and automation software products.
- Participate in regular R&D team meetings, trainer and service technician debriefings, and SME interviews.
- Proactively identify new product developments that require documentation.
Keys to Success
Education
A college or university degree in Technical Communications or a related communications field.
Experience
Previous work experience in a pharmaceutical, software, engineering, or other science-related field strongly preferred;
with 3+ years experience in technical writing.
- Superb written and oral communication skills.
- Familiarity with MadCap Flare and the MadPak suite of applications.
- An understanding of HTML5, CSS, and XML, and their use in an authoring environment.
- Strong interpersonal, planning, and time-management skills.
- Familiarity with TechSmith Camtasia or equivalent video-editing software would be an asset.
Knowledge, Skills, Abilities
- A mastery of the English language.
- The ability to quickly absorb and understand information about a wide range of subjects related to science, software development, engineering, and other technical fields.
- Strong organizational, planning, and time-management skills.
- Proven ability to learn on the job and efficiently apply acquired knowledge and skills.
Physical Requirements / Work Environment
The Technical Writer role may require sitting or standing for extended periods and working in a typical office environment.
Some travel may be necessary, but it is not expected to be frequent or extensive.
Benefits
At Thermo Fisher Scientific, we value our employees and offer a comprehensive benefits package that includes driven remuneration, an annual incentive plan bonus, healthcare coverage, and a range of other employee benefits.
Join us our ambitious team in a world-class organization that champions integrity, intensity, involvement, and innovation!