Student Support Officer

Job Description

Job Description

Salary : $38,000 / year

Bayswater Education is a vibrant network of global educational centres dedicated for over75years to educating and inspiring people through a life-changing educational experience.Werepassionate about growing communities of global thinkers and explorers, at home and abroad whatever their story. We set up Bayswater Education because we want young people from everywalk of lifeto get a buzz from discovering new cultures, exploring new flavours, and learningwhatsout there. We think of them as global spirits, like ourselves.

Key Responsibilities :

Student Support & Welfare

• Serve as a primary point of contact for non-academic student concerns, offering guidance, support, and appropriate referrals.
• Monitor student wellbeing, identifying and escalating concerns to the Student Services Manager promptly.
• Provide close supervision and support for underage students, ensuring safety, compliance, and duty of care.
• Contribute to the planning and delivery of student onboarding (First Day), orientation, graduation, and other events that foster student engagement.
• Maintain up-to-date student welfare records in alignment with internal policies and external compliance requirements (ISP, MCU, Languages Canada).
• Promote and enforce the schools English-only policy to encourage immersive language learning.
• Assist students in emergencies by sharing responsibility for the emergency phone on a rotating basis.

Accommodation Coordination

Social Program & Student Engagement

Work Placement Support

General Administration & Front Desk Duties

Requirement :

This position is currently open, and we're looking to fill it as soon as possible.

This position is in-person ONLY. Remote work is not an option.

Bayswater Educationprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race,colour, religion, sex, national origin, age,disabilityor genetics. In addition to federal law requirements, Bayswater Education Groupcomplies withapplicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.