IT Systems Engineer

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IT Systems Engineer

role at

Arctiq

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence : Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today’s digital landscape. Arctiq builds on decades of industry expertise and a customer‑centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview

We are looking for a temporary

IT Systems Engineer

to support one of our clients during an active office relocation. This is a highly onsite, hands‑on role with strong ownership expectations, focused on end‑user support, vendor coordination, IT validation, and post‑move troubleshooting. Third‑party vendors are already engaged for physical moving, network infrastructure, wireless access points, CCTV, and door access systems. The IT Systems Engineer will serve as the onsite IT point of contact, ensuring readiness, quality execution, and a smooth transition for employees.

This is a contract 3‑month opportunity with potential extension.

This is a hybrid role with 3 days in the office.

Responsibilities

Provide Tier 2 deskside and end‑user support for onsite employees

Troubleshoot Windows endpoints, peripherals, and general IT issues

Support and validate Zoom Rooms and Logitech conference room setups

Assist users before and after the move to minimize disruption

Act as the onsite IT lead during the office relocation

Coordinate with and oversee third‑party vendors responsible for :

Office moving and reinstallation

CCTV systems

Door access systems

Validate IT‑related setups meet expectations and elevate issues as needed

Perform post‑move validation and troubleshooting

Pack, organize, and inventory IT storage equipment (spares, peripherals, monitors, accessories)

Maintain accurate inventory tracking throughout the move

Ensure IT assets are accounted for and properly staged post‑move

What will you bring to the role? and how will you stand out?

3+ years of Tier 2 IT support experience (deskside / onsite)

Strong Windows OS and endpoint troubleshooting skills

Hands‑on experience or troubleshooting familiarity with FortiGate firewalls

Experience supporting Zoom Rooms and Logitech hardware

Strong verbal and written communication skills

Comfortable working onsite and coordinating with vendors

Highly organized, detail‑oriented, and ownership‑driven

Ideal Candidate Profile

Confident working independently in an onsite environment

Comfortable supervising vendors and validating quality of work

Proactive, organized, and calm under time‑sensitive conditions

Strong focus on execution, coordination, and end‑user experience

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

Toronto, Ontario, Canada CA$75,000.00-CA$80,000.00 2 weeks ago

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