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Reporting directly to the Director, Program Management, the role of Associate Program Manager will be responsible for the operational success of TransPerfect ensuring seamless team collaboration and development, program delivery, and quality control and evaluation.
Description
- Own the service delivery for the client and manage risks
- Lead specific tracks of work within larger complex projects
- Manage project execution between geographically dispersed account, production and technology teams across different time zones and cultures
- Identify, track and manage KPIs and provide internal and client facing status reports
- Assist in building overall plans / budgets and subsequent adherence
- Forecast demand and supply
- Manage stakeholder communication around program status and planning
- Assist in training and adoption of technologies for internal and client teams
- Manage existing client relationships and participate in on-boarding new relationships
- Innovate for continuous improvement in internal and client workflows / processes
- Complete any other tasks as assigned by a manager / supervisor
Required Skills
Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goalsA consummate team player with a flexible and creative approachProficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systemsExcellent written and verbal communication skills in native language as well as in EnglishAbility to learn new skills quicklyExceptional problem solving / critical thinking skillsAbility to maintain professionalism, focus and a result-orientation attitude under pressure and tight deadlinesRequired Experience and Qualifications
Minimum Bachelor’s degree or its equivalentExperience having worked with a high-performance, collaborative, constructive peer groupDesired Skills and Experience
Prior translation industry experienceFluency in a foreign languageFamiliarity with MS Office and Adobe software productsSeniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Translation and Localization and Software Development
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Toronto, Ontario, Canada CA$120,000.00-CA$125,000.00 4 weeks ago
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