About the Role
At Loblaw Digital, we design and build the most innovative online shopping experiences for Canada’s largest retailer. Based in downtown Toronto, our team is entrepreneurial, fast‑paced, and collaborative, working to transform how Canadians shop through leading eCommerce experiences across grocery, beauty, pharmacy, loyalty, and apparel spaces. We are looking for a passionate Technical Program Manager who will help us make a lasting impact on Canadians.
Why This Role is Important
As a Technical Program Manager (TPM), you will manage technical eCommerce initiatives that span multi‑disciplinary teams, both internally and with broader enterprise partners. You will create and track detailed plans, resolve risks and issues, and ensure cross‑functional alignment to deliver solutions that support business objectives.
Responsibilities
- Lead end‑to‑end plan and delivery management of technical solutions for business and technology initiatives.
- Enable and foster relationship management, stakeholder communication, and management of cross‑team dependencies, including scoping, planning, prioritization, escalation, capacity planning, and cross‑functional alignment.
- Partner and collaborate with product, technology, business, and cross‑functional partners to drive delivery management, proactive resolution of project risks / issues, and roadmap efficiencies.
- Drive technical delivery and lead technical program management by bringing teams together to proactively plan and align on strategies for both interim solutions and long‑term investments.
- Embrace our culture and drive collaboration, partnership, and excellence.
Qualifications
3+ years of experience managing consumer‑facing eCommerce projects across web and mobile technologies.Strong interpersonal and communication skills; ability to work in a cross‑functional environment and communicate with all organizational levels.Demonstrated experience managing software development and / or eCommerce initiatives using agile / scrum methodologies with clear action and ownership.Forward, proactive, and strategic thinker who can think outside the box.Effective at communicating technical concepts to non‑technical stakeholders.Experience managing projects in cloud environments (especially Google Cloud Platform), ecommerce microservices design and delivery, data engineering / pipeline building, and process automation.How You’ll Succeed
We seek great people who strengthen our culture by building trust, making connections, and modeling our values. If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse environment, you’ll fit in well at Loblaw Digital.
Position Details
Seniority Level : Mid‑SeniorEmployment Type : Full‑timeLocation : Toronto, Ontario, Canada (onsite 4 days a week)Salary Range : CA$80,000.00 – CA$110,000.00 per yearEmployment Type : Full time
Regular Role
About the Company
Loblaw Digital recognizes Canada's diversity and ensures inclusion and accommodation for applicants with disabilities. The company complies with laws that reinforce our Code of Conduct and commitment to doing the right thing.
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