Administration & Co-Pay Assistant

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.
• As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.
• Liaise with Program managers to ensure copayment KPIs are met.
• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
• Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
• Compiles information from various sources and utilizes the information for uses such as generating reports.
• Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.
• Updates and maintains pertinent business information via computer or department files.
• Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
• Drafts and types correspondence and/or presentations to be sent to internal and external contacts.
• Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.
• Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
• Maintains and promotes positive and professional working relationships with associates and management.
• Complies with all appropriate policies, procedures, safety rules and regulations.
• Responsible to report all Adverse Events to the assigned units/departments
• Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in a related field
• 3-5 years’ experience in an administrative role in a pharmaceutical setting
• In-depth knowledge of the Microsoft Office Suite of applications is essential
• Proven accuracy when processes large amounts of data;
• Candidate must have strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• Adaptability to change and to learn new skills as required; and
• Bilingual, French/English preferred

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing
• Strong interpersonal skills
• Strong analytical and mathematical skills
• Strong organizational skills; attention to detail
• Ability to resolve issues quickly and efficiently
• Ability to represent a positive and professional image
• Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
• Ability to implement processes resulting in satisfactory audit practices
• Ability to consistently meet deadlines
• Excellent problem solving skills; ability to resolve issues effectively and efficiently
• Strong business and financial acumen

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.