spa manager

Education

• College / CEGEP
• or equivalent experience

Work setting

• Beauty shop or aesthetic service
• Spa
• Management
• Esthetician's salon
• Day spa

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Manage routine office functions including reception, telephone and booking appointments
• Implement marketing activities
• Book appointments
• Manage staff and assign duties
• Provide customer service
• Supervisory Experience
• Recruit, organize, train and manage staff

Supervision

• 5-10 people

Area of work experience

• Esthetician

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Employment terms options

• Evening
• Morning

Experience

• 5 years or more

Employment terms options

• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits

Support for newcomers and refugees

• Supports newcomers and / or refugees with foreign credential recognition

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations