Claims Representative III, Commercial Property

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Property Complex Claims Representative Level III, to join our growing team!

What you'll do here :

• Responsible for representing the company in the negotiation and settlement of outstanding claims. If necessary, participate in the management of claims through either Alternative Dispute Resolution Process or Litigation process.
• You will handle moderate to complex first party claims and litigated files
• Investigate, negotiate and settle losses of appropriate level .
• Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers and engineers to confirm coverage, determine liability and assess damages.
• Lead in analysis and assessment processes including analysis of coverage levels as well as quantum and liability assessments.
• Participate in management of losses and expense reserves.
• Assist with unit priorities and other duties as assignment by the Unit Manager.
• Direct the activities of independent adjusters and experts, when necessary.

What you bring to the table :

• University degree / college diploma preferred, or any combination of equivalent education and experience.
• Minimum 5 years of property claims handling experience, commercial claims preferred.
• Ongoing commitment to self-development.
• Experience with lead and non-lead subscription property claims.
• Provides exceptional service to customers, brokers and associates.
• Exceptional file management capabilities.
• Coordinating experts.
• Demonstrate leadership.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We’ll work with you to meet your needs.

including background checks, internal candidates, and eligibility to work in Canada.