Information analyst Jobs in Richmond Hill, ON

Job Description

Job Description

Overview and Purpose of the Role

Reporting to the Director of Finance (with a dotted line to Quality and IT departments), this role is responsible for analyzing and managing clinical and administrative data to support quality improvement, program evaluation, operational efficiency, and strategic decision-making. The incumbent will help develop and implement a data analytics strategy, track key performance indicators, and generate actionable insights to drive improvement across the organization. This role also offers the opportunity to contribute to the optimization of the new Meditech MaaS EMR system.

Key Duties & Responsibilities :

Decision Support & Data Analytics

• Develop, maintain, and analyze datasets identify trends, patterns, and opportunities for improvement in patient care and outcomes
• Prepare regular and ad-hoc reports and dashboards for clinical leaders, administrative teams, and external stakeholders (e.g., Ontario Health)
• Collaborate with leadership to identify and monitor key performance indicators (KPIs) for quality, safety, and efficiency
• Utilize software tools (e.g., Excel, SQL, BI tools, EMR systems, Business & Clinical Analytics) to support data analysis and visualization

Compliance & Quality Improvement

Collaboration & Training

Other

Assist with the implementation and optimization of information systems, including EHRs and other healthcare IT solutions

Support and train team members in data and system use as required

Perform additional duties and special projects as assigned

Corporate Responsibilities :

Skills & Qualifications :

Bachelor’s degree in Health Informatics, Biostatistics, Epidemiology, Business Administration, or a related field required; Master’s degree preferred

Minimum of 3 years of related experience in data analysis or decision support within a healthcare setting

Strong knowledge and experience with healthcare data systems (e.g., Meditech EMR, Ministry of Finance demographic datasets) considered a significant asset

Familiarity with surgical, ambulatory care, and diagnostic imaging workflows and data standards is an asset

Proficiency with data analytics tools such as Excel, Power BI, and SQL

Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences, including senior leadership and external stakeholders

Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities and deadlines

Proven ability to work independently on moderately complex projects with minimal supervision

Demonstrated ability to handle sensitive and confidential information with discretion and ensure compliance with data security and confidentiality policies

Computer proficient in MS Office (Word, Excel, Outlook); experience with Meditech is an asset

Satisfactory passing of a criminal record check / vulnerable sector check

Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. Opening in late 2025, the Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.

In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.

At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.

We appreciate all applications; however, only those selected for an interview will be contacted.

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