Scheduling CoordinatorComfort Keepers Orangeville • Orangeville, ON, Canada

Scheduling Coordinator

Comfort Keepers Orangeville • Orangeville, ON, Canada

8 days ago

Job type

Full-time

Job description

Job Description

Comfort Keepers Orangeville is seeking a dedicated and highly organized Scheduling Coordinator to join our team. The ideal candidate will be confident on the phone, thrive in a fast‑paced environment, and have a strong ability to build relationships with both employees and clients while managing the schedules for PSWs and clients.

Comfort Keepers is a leading in‑home care provider supporting seniors and adults who require assistance or companionship to live comfortably and safely in their own homes.

Position Details

Hours : 8 : 30 AM – 4 : 00 PM, Monday to Friday
On‑Call : Rotational weekends and statutory holidays
Location : In-office, Orangeville, Ontario
Salary : $43,000 – $45,000 annually (flexible based on experience)
Benefits : Available after three (3) months of employment

Key Responsibilities

Lead and manage scheduling of Personal Support Workers (PSWs) for private client homes and government‑funded cluster sites

Serve as the primary point of contact for scheduling inquiries, changes, and staff call‑offs

Ensure accurate, timely schedules and secure appropriate coverage to meet client care needs

Collaborate with clients, families, care coordinators, administrators, and internal stakeholders to ensure seamless service delivery

Participate in the rotational after‑hours on‑call schedule to support urgent client and employee matters

Assist with onboarding, training, and development of new employees

Utilize scheduling software, ERP systems, and Microsoft Office tools to manage schedules and communication

Support special projects and perform other duties as assigned by the General Manager

What You Bring

Minimum 1 year of scheduling experience, preferably in a health care environment

Strong organizational, multitasking, and problem‑solving skills

Exceptional customer service and professional phone presence

Working knowledge of Microsoft Office Suite and scheduling / ERP systems (or ability to learn quickly)

Ability to work independently while managing multiple priorities under time pressure

Ability to pass a Vulnerable Sector Police Check

Why Join Comfort Keepers?

Meaningful work that positively impacts the lives of seniors and their families

Supportive and collaborative team environment

Career growth opportunities in a respected health care organization

Stable weekday schedule with predictable hours

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Scheduling Coordinator • Orangeville, ON, Canada

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