Job Description
Job Description
Comfort Keepers Orangeville is seeking a dedicated and highly organized Scheduling Coordinator to join our team. The ideal candidate will be confident on the phone, thrive in a fast‑paced environment, and have a strong ability to build relationships with both employees and clients while managing the schedules for PSWs and clients.
Comfort Keepers is a leading in‑home care provider supporting seniors and adults who require assistance or companionship to live comfortably and safely in their own homes.
Position Details
- Hours : 8 : 30 AM – 4 : 00 PM, Monday to Friday
- On‑Call : Rotational weekends and statutory holidays
- Location : In-office, Orangeville, Ontario
- Salary : $43,000 – $45,000 annually (flexible based on experience)
- Benefits : Available after three (3) months of employment
Key Responsibilities
Lead and manage scheduling of Personal Support Workers (PSWs) for private client homes and government‑funded cluster sitesServe as the primary point of contact for scheduling inquiries, changes, and staff call‑offsEnsure accurate, timely schedules and secure appropriate coverage to meet client care needsCollaborate with clients, families, care coordinators, administrators, and internal stakeholders to ensure seamless service deliveryParticipate in the rotational after‑hours on‑call schedule to support urgent client and employee mattersAssist with onboarding, training, and development of new employeesUtilize scheduling software, ERP systems, and Microsoft Office tools to manage schedules and communicationSupport special projects and perform other duties as assigned by the General ManagerWhat You Bring
Minimum 1 year of scheduling experience, preferably in a health care environmentStrong organizational, multitasking, and problem‑solving skillsExceptional customer service and professional phone presenceWorking knowledge of Microsoft Office Suite and scheduling / ERP systems (or ability to learn quickly)Ability to work independently while managing multiple priorities under time pressureAbility to pass a Vulnerable Sector Police CheckWhy Join Comfort Keepers?
Meaningful work that positively impacts the lives of seniors and their familiesSupportive and collaborative team environmentCareer growth opportunities in a respected health care organizationStable weekday schedule with predictable hoursPowered by JazzHR
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