Technical Support Engineer

Role Function And Purpose

PayMyTuition’s Engineering team consists of coding experts who develop and innovative customer-oriented solutions. The members of this team use their experiences with tech and their analytical expertise to drive efforts of changing the game in global payments.

Position title : Technical Support Engineer

Location : Toronto - ON

Unit : Engineer

Imagine a working environment where success is constantly in sight, where the desire to over perform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

We are in search of a bright, motivated and high-energy Technical Support professional to join our engineering team.

Key Responsibilities And Duties

• Strong written and email abilities with verbal communication skills used in addressing complex issues
• Develop strong knowledge of our higher-ed solution which will aid in solving problems effectively and efficiently
• Supporting higher-ed customers by fielding questions and concerns
• Identify root cause of technical support problems
• Uncover product enhancements that will improve our technical solutions
• Monitor various performance attributes to ensure the product is operating within acceptable parameters

Skills And Qualifications

Dealing with hundreds of educational institutions with a growing initiative, PayMyTuition is excited to consider new candidates that are looking to change the game in international payments.

How To Apply

Please forward your resume and cover letter outlining how your experience relates to our requirements to : employment@paymytuition.com, quoting ‘Technical Support Engineer’

Seniority level

Employment type

Job function

PayMyTuition is an equal opportunities employer and welcomes applications from diverse candidates.

#J-18808-Ljbffr