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Position Summary
The Production Manager is responsible for overseeing the complete screen-printing production workflow—from scheduling and team coordination to quality control and equipment performance. This role ensures all jobs are produced accurately, efficiently, and on schedule while maintaining Civilian's standards for craftsmanship and consistency.
This position is ideal for a hands‑on leader with strong screen‑printing expertise and a commitment to maintaining a clean, organized, and high‑performing production floor.
Key Responsibilities
Production & Workflow Management
- Oversee daily operations of the screen‑printing department, including press setup and production scheduling
- Develop and manage daily and weekly production schedules in coordination with Sales and Art teams
- Assign work to press operators and support staff to ensure smooth workflow and coverage
- Monitor job progress and adjust priorities to meet deadlines
- Manage ordering and inventory of inks, chemicals, and consumables
Quality Control
Ensure all jobs receive approved test print sign‑off before productionVerify ink mixes, garment counts, placements, and approvals prior to productionPerform in‑process and final quality checks to maintain shop standardsAddress quality issues promptly and implement corrective actionsTeam Leadership & Training
Supervise, coach, and support production staff with a focus on accountability and improvementTrain new team members on equipment operation, safety, and workflow standardsLead regular team meetings to review expectations, address challenges, and plan upcoming workEquipment, Maintenance & Shop Standards
Oversee maintenance, cleanliness, and proper operation of all screen‑printing equipmentTroubleshoot equipment issues and coordinate repairs when neededEnsure safe handling and storage of chemicals, inks, screens, and cleaning materialsMaintain a clean, organized, and efficient production environmentOperational Efficiency
Identify workflow inefficiencies and implement productivity improvementsTrack waste, misprints, downtime, and production delays, addressing root causesSupport continuous improvement of SOPs, processes, and documentationCross‑Department Collaboration
Work closely with Sales, Art, Digital / Embroidery, and Shipping teams to align timelines and prioritiesCommunicate production updates, challenges, and solutions proactivelySupport consistent execution for key accounts and recurring clientsQualifications
Minimum 3 years of screen‑printing or print production experience, preferably in a leadership roleStrong technical knowledge of screen‑printing processes, including mesh selection, inks, curing, press setup, registration, and troubleshootingProven leadership, communication, and organizational skillsAbility to manage multiple priorities in a fast‑paced environmentPhysically able to lift up to 50 lbs and stand for extended periodsCompensation & Benefits
Casual dress environmentDental, extended health, vision, and life insuranceOn‑site parkingWork Location
In person (Kitchener, ON)
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Staffing and Recruiting
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