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Program Manager
Program ManagerMorson Edge (Canada) • Toronto, ON, CA
Program Manager

Program Manager

Morson Edge (Canada) • Toronto, ON, CA
3 days ago
Job type
  • Full-time
Job description

We are seeking an experienced Program Manager to lead customer-facing aerospace manufacturing programs from contract award through delivery. This role is responsible for driving on-time, on-quality performance while managing cost, risk, configuration, and overall program execution. The ideal candidate is customer-focused, highly organized, and comfortable leading cross-functional teams in a fast-paced manufacturing environment.

Base Pay Range

CA$110,000.00 / yr – CA$120,000.00 / yr

Key Responsibilities

  • Serve as the primary customer point of contact for all program-related matters, including planning, scope changes, reporting, risk mitigation, engineering issues, and commercial discussions.
  • Own overall program performance, ensuring delivery, quality, cost, and customer satisfaction targets are achieved.
  • Develop and maintain integrated program schedules, milestones, and risk mitigation plans.
  • Lead cross-functional teams across Engineering, Quality, Planning, Estimating, and Operations to ensure alignment and accountability.
  • Monitor program progress against plan, identify gaps, and implement corrective actions as required.
  • Identify, assess, and manage industrial and geopolitical risks throughout the program lifecycle.
  • Chair recurring program review meetings focused on delivery performance, cost control, and continuous improvement.
  • Provide clear program visibility and reporting to senior leadership through structured reviews and dashboards.
  • Manage NPI and production program budgets, forecasts, and financial performance against targets.
  • Lead RFQ activities and support contract and commercial negotiations.
  • Ensure full compliance with AS9100, customer-specific quality requirements, and applicable regulatory standards.
  • Respond to all customer inquiries within the same business day, providing estimated response timelines when required.
  • Maintain consistent and proactive customer communication at agreed frequencies.
  • Validate delivery commitments internally prior to confirmation with customers.
  • Complete contract and purchase order reviews within agreed timelines and maintain KPI reporting.
  • Ensure quotation responses and PO acknowledgements are completed on time and tracked against performance metrics.

Internal Program Responsibilities

  • Participate in daily production meetings to ensure alignment and issue resolution.
  • Conduct weekly assessments of program status, including order-on-report (OOR) updates within ERP systems.
  • Chair weekly Integrated Program Team (IPT) meetings and distribute documented meeting minutes.
  • Prepare and present program reviews to senior leadership on a monthly or quarterly basis.
  • Develop, manage, and track "get-to-green" recovery plans for delivery and quality performance.
  • Monitor and report action closure timelines related to program recovery and risk mitigation.
  • Health & Safety

  • Perform all duties in compliance with OHSA regulations and internal health and safety policies.
  • Promote a respectful, inclusive, and safe work environment.
  • Qualifications & Experience

  • Minimum 5+ years of experience in a Program Management role within aerospace manufacturing .
  • Strong knowledge of build-to-print manufacturing , including machining, special processes, and assembly.
  • Experience working with ERP / MRP systems .
  • Solid understanding of AS9100 quality requirements.
  • Familiarity with Export Control, ITAR, and Controlled Goods regulations.
  • Strong customer-facing skills with experience working directly with senior customer stakeholders.
  • Excellent time management and ability to prioritize in deadline-driven environments.
  • Highly organized, detail-oriented, and business-minded.
  • Strong influencing skills with a track record of driving actions to closure.
  • Ability to collaborate effectively across internal and external teams.
  • Excellent written, verbal, and interpersonal communication skills.
  • Commitment to workplace safety, 5S, and continuous improvement.
  • Education

  • Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related discipline (or equivalent industry experience).
  • MBA or PMP certification is an asset.
  • Lean Six Sigma Green Belt is an asset.
  • Leadership Attributes

  • Embodies a shared vision and team-first mindset
  • Leads by example and empowers others
  • Drives innovation and continuous improvement
  • Focused on accountability, collaboration, and results
  • Seniority Level

  • Mid‑Senior level
  • Employment Type

  • Full-time
  • Job Function

  • Manufacturing and Aviation and Aerospace Component Manufacturing
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