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Program Director
Program DirectorToronto Metropolitan University • Toronto, ON
Program Director

Program Director

Toronto Metropolitan University • Toronto, ON
2 days ago
Job type
  • Full-time
Job description

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial, and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence. TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people.

Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada. In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The Chang School

The G. Raymond Chang School of Continuing Education is Canada’s foremost provider of university-based adult education, facilitating access to the University’s renowned, professionally relevant courses and programs. Since 1975, we have been delivering leading-edge workplace knowledge that empowers learners to reach their personal and professional goals. We have approximately 70,000 annual enrolments (in 1,500 courses, seminars, microcredentials, and workshops) in Arts; Business; Communication and Design; Community Services; Engineering, Architecture, and Science; Gateway for International Professionals; Programs for 50+; and Spanning the Gaps – Access to Post-Secondary Education.

We also offer more than 79 career-related certificate programs with 39 certificate programs that can be completed entirely at a distance. Our flexible, accessible programming is available on campus, online, and off-site for employee groups at leading organizations. We especially welcome applications from individuals who self identify as women, Black, Indigenous, or a racialized person, who will be integral towards serving our highly diverse student population. If you identify in one of the former groups, we encourage you to self-identify in your cover letter.

This is truly an exciting time to join The Chang School as we embark on our guided by the values of equity, diversity, and inclusion and with a firm belief that diversity is our strength. We are building a culture of recognizing and celebrating diversity and welcome you to join us.

The Opportunity

The Chang School is looking for a Program Director to drive the success and overall administration of an assigned portfolio of programs. The Program Director is responsible for contributing to the business growth and new opportunities of the portfolio area, providing program leadership with respect to academic excellence, program delivery, partner engagement, and other administrative functions within the framework created by The Chang School.

The successful candidate will be assigned a portfolio and will be responsible to provide oversight of a number of existing degree credit programs in collaboration with the Faculty, as well as pursue new opportunities in non-credit and post-graduate programming. The successful candidate will also be expected to lead the initiatives to expand the portfolio in ways that are aligned with Chang School objectives by building on the current programming and initiating new community engagement projects.

The successful candidates will work in a hybrid work environment (combining in-person / on-campus and remote work).

Responsibilities include :

  • Leading the overall academic and strategic management of the program area, including administrative oversight and budgetary planning.
  • Overseeing the hiring, performance management and development of program staff and CUPE contract lecturers.
  • Ensuring all courses and programs within the portfolio meet the school’s quality assurance standards and expectations, and all program planning activities enhance the student experience.
  • Overseeing and conducting regular program reviews, using data and metrics to monitor, evaluate, and maximize performance.
  • Creating and implementing partnerships and strategic linkages with internal and external stakeholders, with a view to propose new programming initiatives.
  • Maintaining awareness of current developments and forces in the field of adult education, including innovative practices nationally and internationally.

Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies :

  • Acts with Integrity : Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
  • Builds Relationships of Trust & Collaboration : Actively builds a culture of trust and fosters meaningful relationships.
  • Leads Inclusively : Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
  • Demonstrates Organizational Acumen : Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
  • Drives Vision & Results : Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.
  • Qualifications

  • Successful completion of a Graduate degree.
  • A minimum of 7 to 10 years of successful experience in strategic academic program management and leadership roles that include conceptualizing, planning, implementing, and directing innovative programming and leading people through incentive and motivation at the post-secondary educational level.
  • Demonstrated success in developing and implementing creative, strategic, and innovative academic programming.
  • Success in working collaboratively within a team and in building relationships with multi-sectoral stakeholders for new business development opportunities.
  • Excellent knowledge and application of the principles and theory of adult education at local, national, and international levels.
  • Knowledge of best practices related to strategic program planning and implementation.
  • Exceptional analytical skills that lend to strong judgment and decision making skills.
  • Strong organizational and time management skills.
  • Excellent oral and written communication skills, including presentation skills.
  • Ability to manage multiple competing projects / assignments at once and evaluate a variety of programs and projects simultaneously.
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