The Work !
- Fraud strategy & analytics:
- Bring fraud prevention roadmap to fruition for the digital bank
- Identify, evaluate, and mitigate of emerging fraud trends for banking and cards
- Analyze large sets of data for fraud trends, patterns and behaviors
- Develop fraud reporting to identify fraud trends, and develop strategies to minimize fraud losses
- Identify potential fraud control gaps/opportunities, assess benefit from improvements, and build the business case with Associate Director to implement changes to improve fraud controls
- Identify opportunities for driving operational efficiencies to mitigate fraud losses & manage costs
- Fraud monitoring & data management:
- Work closely with core teams to set up performance monitoring agenda and frequency
- Develop reporting to track performance of fraud mitigation tools, cost and other indicators
- Focus on continuously optimizing and improving performance in line with latest fraud trends
- Management of fraud data to enable rapid tracking and monitoring of trends
- Work with Technology teams to ensure relevant data pools are available to enable robust management and tracking of fraud data
- Support Incident response & management:
- Work with other teams such as fraud operations to identify incidents and/or latest trends and support response management to incidents by working collaboratively with cross-functional team
- Help to develop and maintain playbook for response to fraud incidents, where possible
- Effectively engage with business partners to scope and design holistic response to fraud incidents, and work with partners to implement plans
Let's Talk About You !
- Master’s or Bachelor’s degree in Computer Science or a related STEM technical field with robust understanding of data-structures, algorithms and computation complexities
- Must have 1+ years of coding experience with language agnostic although the we are Python focused
- Must have experience building machine learning models
- Must have1+ years of SQL database experience
- Preferred 2+ years of experience in fraud strategy & operations, data analytics, risk management, and knowledge management in the financial services space
- Solid understanding of trade-off between fraud mitigation and customer experience across banking, cards and different payment channels
- Strong preference for experience related to Canadian banking & regulatory environment
- Bachelor’s degree in statistics, engineering, quantitative field or equivalent experience; Masters degree an advantage
- Proven record in working closely with different lines of business, influencing and collaboration in cross-functional teams
- Excellent conceptual and critical thinking skills
- Strong presentation and facilitation skills and strong interpersonal skills
- Plan, manage and action project plans and initiatives
- Experience analyzing and solving complex business problems, including ambiguous problems
- Strong analytically-anchored problem solving skills, with a solid background working with data, conducting analysis, interpreting results, and writing reports/presentations
- SQL, Python, R, Power BI or Tableau experience preferred
What we offer [For full-time permanent roles] Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan🏽 Maternity/Parental top-up while you care for your little one Generous vacation policy and personal days Virtual events to connect with your fellow colleagues Professional development and comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experienceThe incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at
2200-25 Ontario Street, Toronto, ON.