JS-U26-5 Youth Worker

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work / life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social / team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanent positions

THE OPPORTUNITY

Job Class

Union

Department

Justice Services

Location

Toronto, ON - Downtown

Status

Full-Time, Permanent

Pay Rate

$56,500 per annum

Vacancy Number

JS-U26-5

Number of vacancies

Available

Immediately

Hours / Shifts

Tuesday - 3.30pm - 11.30pm

Wednesday - 3.30pm - 11.30pm

Thursday - 3pm - 11.00pm

Friday - 3pm - 11.00pm

Saturdays - 12noon - 8.00pm

Schedules are subject to operational needs.

Terry Fox House is a 24 / 7, live-in program which provides services to young men involved in the youth justice system, who have been charged with an offense and ordered for either open custody or detention placements. The team provide education and employment support, life-skills programming, and transitional planning which best supports individuals when they leave the program.

Reporting to the Supervisor, the Youth Worker is responsible for maintaining a structured, trauma-informed and safe setting for 24 / 7 coverage for the youth in our care, as aligned with ministry operational guidelines, as well as the daily educational needs of the youth, in partnership with the Toronto District School Board.

The position involves shift work which entails 7-day, 24-hour coverage – flexibility to work on days, afternoon / evenings and wake overnights, weekdays, weekends and beyond regular shifts as needed. Travel to other locations / communities due to programming is required.

Requirements

WAYS YOU CAN CONTRIBUTE

Youth Engagement & Direct Programming

• Working closely with the Senior Counsellor and leadership team to support youth, including :
• Ensuring all youth records are current and complete
• Supporting with the tracking of youth needs such as clothing, hygiene items
• Supporting in ensuring all medical / dental / health appointments are arranged and tracked appropriately
• Support Senior Counsellor with case management, including :
• Completing Part 1 of the intake process for incoming youth
• Support in the secondary intake process for incoming youth, with Senior Counsellor support
• Scheduling, prepare, plan for, and co-facilitating case management planning meetings with required members
• Support in communication with parents / guardians, ally persons, resource persons, probation officer, etc.
• Supporting with scheduling youth appointments and programming
• Attending court with youth
• Support youth with hygiene, life skills, social skills, and individualized planning
• Participate in the supervision, training, and developmental growth of new staff members, students and volunteers.
• Assist youth and their families / supports in reaching their individual goals
• Foster a safe and healthy work environment for the residence, youth, and the staff as per policies, procedures and the legislation. Deal with crisis situations to de-escalate challenging behaviours
• Ensuring all youth records are closed and stored according to licensing standards and program policy
• Prepare and pre-cook dinner following safe food handling protocols

Administration & Professional Development

WHO YOU ARE

In addition, the following are considered assets :

APPLICATION INSTRUCTIONS

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is February 17, 2026. Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process : We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.