The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Support Representative Bilingual - $24 / hour • Ajax, Ontario
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
A customer service firm is looking for a Customer Service Representative in Oshawa, Canada.This role involves engaging with customers through calls and online channels to provide technical support ... Show more
Enhance patient care with Teladoc Health as a Bilingual Patient and Member Support Representative.Thrive in a call center environment while delivering exceptional service in both English and French... Show more
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Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
Become a Bilingual Customer Support Agent at Teladoc Health, specializing in patient and member assistance.This role involves managing inquiries through various channels and ensuring comprehensive ... Show more
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The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
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The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more
Support patients as a Tier 1 Bilingual Patient and Member Support Representative with Teladoc Health, working from home.Utilize your telephonic communication skills to assist in resolving inquiries... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more
A healthcare company is seeking a Bilingual Reimbursement Specialist in Oshawa.The role involves overseeing patient enrollment into a Patient Support Program, assisting with drug coverage inquiries... Show more
Intégrez l’équipe de Teladoc en tant que Représentant Bilingue au Service Client.Ce poste vous permet de soutenir des patients et des membres par téléphone, email et chat, dans un environnement dyn... Show more
