General Manager/Trainer

St. Louis Bar & Grill

General Manager / Trainer

Location : 1831 Walkers Line, Burlington

We’re looking to hire a dynamic, outgoing leader who wants to provide Extraordinary Hospitality to our guests, team members and is capable of taking on the position of General Manager.

With our Walkers Line location as one of our training restaurants for our iconic brand, we are looking to hire a strong people leader who loves to share their knowledge and develop the skills of others.

Our iconic team, image and Devilishly Good! service and products deserve no less.

St. Louis is currently seeking a qualified General Manager / Trainer for its Burlington location. In this role you will have a thorough knowledge of all positions, aspects of the business and menu items.

Most importantly with our focus on culture and team building, you are a strong team leader who truly has a Guest First! Attitude and is able to coach and develop that attitude with our team members.

IN THIS ROLE YOU WILL :

• Set & train the example for Extraordinary Hospitality!
• Be accountable to ensure that all staff are on time and in the correct uniform.
• Lead meaningful pre-shift meetings clearly and enthusiastically covering all applicable topics to set the tone for each shift and raise the level of performance.
• Have the responsibility for technical execution of all elements of the service experience, serving delicious looking food delivered in a timely manner with an exceptional Guest First! experience.
• Manage the cost of labour and be aware of the Optimal Labour range for their location.
• Greet guests and table touches to ensure that we have exceeded guest expectations at every interaction.
• Lead in the cleanliness of all areas of the restaurant, posting cleaning schedules and confirmation of completed work.
• Drive excitement and sales for any LTO or other promotions that are running at the time.
• Be accountable for all day to day functions of the POS along with normal processes that arise such as discounts and voids (and know when to use each appropriately).
• Manage All Guest First! Feedback received in the moment along with any feedback that requires follow-up.
• Support all national promotions and ensure execution in a timely manner, including posting of relevant printed materials and engagement of the team.
• Accurately count inventory per the standard procedure.

YOU BRING :

• 3+ years management experience in a high-volume & fast paced full-service restaurant.
• Passion & energy for hospitality to host your team, guests and everyone else you encounter!
• Strong communication skills and the ability to build respectful working relationships with a diverse Team.
• A love for training and developing skills in others.
• Skills in event & party planning with the ability to create & execute sales building activities within our Guest focused atmosphere.
• Experience in ordering and inventory control.
• Abiity to build and manage scheduling, performance reviews, Team building exercises, all while elevating service.
• Proven experience in a leadership role.
• Strength in event and party planning.
• An attitude that exudes enjoyment within an active atmosphere.
• Previous experience in a similar role.

If all of this sounds like you, then we can’t wait to meet you!

St. Louis Bar & Grill is an equal opportunity employer and strongly believes in an inclusive culture with diverse colleagues.

We value diversity within our team and strongly support hiring from the BIPOC Community.

We would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. Should you require an accommodation at any point in our recruitment process, or need this job posting in an alternative format, please let us know.