Program Assistant, Psychiatry

Job Description

Temporary Full Time assignment for approximately months

Sinai Health is looking for a Program Assistant to support our Ambulatory Programs in the Department of Psychiatry at our Mount Sinai Hospital Campus.

Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful candidate will demonstrate a strong commitment to quality customer service and apply excellent organizational and communication skills to ensure the delivery of ambulatory care within a busy teaching hospital setting.

In this role you will :

• Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone
• Review telephone, faxes, surface mail and email messages including charting and physician notification
• Communicate and share clinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary
• Function in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners
• Coordinate and maintain clinic schedules to support effective functioning of clinic and patient flow
• Provide liaison for logistical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre
• Collect and collate clinic statistics and demographic data on patients and clinic flow
• Work collaboratively with and provides back up support to other clinical and administrative areas in the Department when required
• Ensure clinical charts are maintained, as required
• Perform other duties consistent with the job classification as required

Job Requirements

Job Requirements : Mandatory

Skills and Knowledge