Data Scientist

Select how often to receive alerts (in days) : Create alert

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

At Bell, data science experts like you are shaping the future. You'll create, apply and work with algorithms that learn and analyze data, just like the human brain. By leveraging AI and machine learning technologies, you'll help us deliver better experiences and service innovations to Canadians.

Plus, through our partnerships, you'll have the opportunity to learn and grow alongside other AI professionals to advance your career and make a lasting impact.

Summary

We are seeking a highly motivated and experienced Data Scientist to join our team. The ideal candidate will have a strong understanding of data science principles, advanced technical skills, and a passion for leveraging data to drive business decisions. The team primarily focuses on use cases for contact center optimization, developing data-driven solutions, and building applications for seamless business integration. This role offers the opportunity to work on innovative, high-impact data products within a collaborative team environment.

Key Responsibilities

• Develop and fine-tune advanced predictive models, including deep learning models, to optimize key business and customer experience metrics.
• Build low-latency, robust cloud-based applications to support seamless solution integration with production systems.
• Analyze large structured and unstructured datasets to identify insights and propose strategies to address complex technical challenges.
• Effectively communicate data-driven insights and proposed solutions to technical and non-technical audiences.
• Proactively seek opportunities to develop and apply new skills towards the improvement of data science processes and technical methodologies.
• Provide technical mentorship and actively contribute to a collaborative team environment. Identifies critical needs and takes decisive action to address them effectively and efficiently.
• Actively seeks and implements new ideas and innovative solutions, proactively exploring new areas and opportunities for growth.
• Demonstrates a deep understanding of customer needs, anticipating and exceeding expectations to drive customer satisfaction.
• Masterfully applies systematic problem-solving methodologies to complex challenges, consistently delivering effective solutions.
• Proactively investigates mistakes, fosters a culture of learning from experience, and actively seeks opportunities to expand skills and responsibilities.

Critical Qualifications

Preferred Qualifications

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.

#J-18808-Ljbffr