Business Systems Analyst (Insurance)

This Great Opportunity :

Location : Toronto, ON

Salary : $95,000 - $110,000+

Our client is seeking a Business Systems Analyst to join their Business Solutions team in Toronto. The successful candidate will provide support to the organization by designing business application solutions, assisting the business in identifying and resolving business problems, and conducting research.

If you have experience with systems development methodologies, process analysis tools, project management disciplines, and data usage, we would like to hear from you.

Key responsibilities :

• Develop detailed requirements for application solutions.
• Document functional and technical solutions, test artifacts, service introduction, and communication / change management plans.
• Collaborate with internal teams and third-party providers for application development including generating requirements, screen mock-ups, and data mapping.
• Work with business partners to identify problems and opportunities and investigate and implement solutions to support the business strategy.
• Research and recommend solutions to enable additional business capabilities.
• Generate ad-hoc reports to support business decisions and business intelligence.
• Support IT services related to the portfolio of assigned technology applications and services.
• Assist with testing and operational readiness for various initiatives.
• Provide support for process analysis, define best practices, and strive for continuous improvement.

Requirements :

Knowledge, skills, and experience :

• Bachelor's degree in Business, Computer Science, Engineering, or related discipline, or equivalent work experience.
• Minimum 5 years’ experience as an analyst in the insurance or equivalent financial services field.
• Strong analytical and problem-solving skills.
• Solid oral and written communication skills and ability to identify, convey, and document business requirements and technical needs in a clear, concise, and effective manner.
• Strong technical writing skills and the ability to document procedures and / or user guides for new tools.
• Demonstrated understanding of Application Life Cycle management principles including service, release, and change management.
• Understanding of and adherence to standard change management procedures for business applications and the ability to perform risk assessments and define appropriate controls.
• Ability to facilitate the identification of business problems, objectives, etc., and define process and / or technology solutions.
• Ability to understand business architecture across business applications and prepare logical designs including developing business cases and a cost-benefit analysis.
• Broad understanding of the insurance industry, its products, practices, and operations is ideal.
• Advanced computer skills including Microsoft Office Suite and Visio.
• Proficient in SQL query language for ad-hoc reporting.
• Dynamics 365 and / or Filemaker experience is a nice-to-have.

Benefits : What they offer :

What they offer :

• A market competitive salary.
• Flexible working program.
• Annual transportation subsidy to assist with commuting costs.
• Defined contribution pension plan - up to 8% with no employee matching required and voluntary RRSP and TFSA programs.
• Generous annual bonus program for all permanent full-time staff.
• Minimum of 3 weeks vacation plus paid wellness, personal, volunteer, and sick days.

If you meet the above requirements and are interested in this opportunity, we would be happy to schedule a phone call to discuss the position further.

If this opportunity is not the right fit for you, please feel free to share this opportunity with someone who may be interested.

Thank you for your interest in this position, and we look forward to hearing from you.

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