Pastry Operations Manager

Job Description

Job Description

Company Description

A fantastic opportunity has arisen for a Pastry Operations Manager to be part of the Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

Competitive Salary :   $60,000.00- $70,000.00 gross annually, based on previous experience and education.

Job Description

Reporting to the Executive Chef, the Pastry Operations Manager is responsible for overseeing the daily execution, coordination, and operational management of pastry and baked goods production across the property.

This role is focused on production planning, kitchen leadership, finishing and bake-off execution, and cross-department coordination, ensuring all pastry and dessert items are executed consistently, efficiently, and to standard across all outlets. While Restaurant Chefs retain creative ownership and direction of dessert menus, the Pastry Operations Manager ensures those concepts are operationally supported through the right systems, staffing, ingredients, and execution.

This is a hands-on kitchen management role with a strong operational lens, ideal for a leader who thrives on structure, consistency, and execution excellence rather than creative concept development.

Key Responsibilities

Pastry Production & Execution

• Oversee the daily production, finishing, baking, and execution of all pastry and baked goods across the property.
• Lead a small pastry team responsible for bake-off, finishing, plating support, and service readiness.
• Ensure all pastry items are executed consistently according to established standards and chef direction.
• Coordinate production schedules to support restaurant service, banquets, events, and in-room dining.
• Maintain a strong presence in the kitchen during key production and service periods.

Coordination with Restaurant Chefs

Kitchen Leadership & Team Management

Operational Systems & Standards

Inventory, Planning & Cost Control

Qualifications

What You Bring

Bonus if You Bring

Who You Are

You’re an operational leader at heart, organized, steady, and execution-focused. You take pride in consistency, preparation, and setting your team up for success behind the scenes.

You’re a clear communicator and a natural coordinator, comfortable working across departments and translating creative direction into practical, executable plans. You lead calmly under pressure, value structure and standards, and believe great guest experiences are built through disciplined preparation and teamwork.

You may not be chasing the spotlight, but without you, nothing runs smoothly.

This is Rimrock. Stay moved.

Physical Demands

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits :

Apply Today : Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at .

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out, confidentially, at , and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartisan to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.